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ARTISAN Management Group · 1 day ago

Asset & Operations Support Specialist

Des Moines, IA

Full-time

Onsite

Entry, Mid Level

$50K/yr - $65K/yr

2+ years exp

ARTISAN Management Group is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. The Asset & Operations Support Specialist supports various teams by organizing information, ensuring accurate reporting, and advancing operational tasks in a collaborative environment.

Real EstateRentalResidentialSmart Home

Responsibilities

Oversee legal document execution, including DocuSign processing of closing documents, service and management agreements, contracts, and other assigned materials, ensuring accuracy, compliance, and timely completion

Support the Asset Management team in weekly, quarterly reporting as well as annual business plan and budget execution by gathering and organizing data, preparing supporting documentation, assisting with proforma development, and supporting contract execution

Prepare, compile, and distribute internal and external financial and operational reports; collect and organize data from property management teams; track lender reporting deadlines; and assist with routine lender and investor information requests

Assist with acquisition activities from start to finish, including due diligence walks, lease audits, property management interviews, and the collection of required information for Asset Management and Property Management teams

Prepare and update spreadsheets, reports, presentations, and operational documents for leadership review using Adobe, Word, Excel, DocuSign, Copilot, and property management software

Coordinate and track projects by monitoring deadlines, following up on deliverables, and maintaining organized documentation to support asset performance and leadership initiatives

Provide administrative and operational support to the Asset Management team, ARTISAN leadership, and management departments, including office management, special projects, and cross-functional initiatives

Maintain accurate, well-organized records and files in accordance with ARTISAN standards, procedures, and document retention practices

Respond to routine inquiries, manage email correspondence, and answer phones in a timely and professional manner while handling confidential and sensitive information with discretion and professionalism

Perform all duties in accordance with ARTISAN policies and procedures, including compliance with Fair Housing regulations, the Americans with Disabilities Act (ADA), the Fair Credit Reporting Act (FCRA), and all applicable federal and state laws

Complete other administrative and support duties as assigned

Qualification

Microsoft OfficeExcel spreadsheetsDocument management systemsAdministrative supportCommunication skillsOrganizational skillsProblem-solving

Required

High school diploma or equivalent required; college coursework or a degree in business, finance, real estate, or a related field preferred but not required

2–5 years of administrative, office support, coordination, or internship experience

Strong proficiency with Microsoft Office, Excel spreadsheets, reports, shared drives, and document management systems

Ability to follow instructions, prioritize tasks effectively, and ask questions when clarification is needed