TeamPeople · 22 hours ago
Digital Content Specialist
TeamPeople is seeking a Digital Content Specialist to oversee the digital presence for their Meetings & Conventions department. The role involves content development for various digital platforms and collaborating with the Operations Team to enhance meeting management technology.
Responsibilities
Communicates effectively with meetings team to identify digital needs
Continuously explore and identify effective digital solutions including virtual platforms, staying current with industry trends and latest technology
Support and partner with operation team to develop templates ensuring consistency across all meetings / meeting planners
Provide planners support for digital meeting needs including meeting app, registration site updates, emails
Responsible for survey technology and support
Collaborate and maintain M&C content on internal and external sites
Review and monitor meeting calendars ensuring the right meetings are pulling into respective calendars and reports
Support new processes and procedures and assist in identifying and researching opportunities to continually develop efficiencies with the department
Support virtual credit card processes, reconciliation, and accruals
Proactively monitor meetings calendars to identify when mobile apps would be applicable
Work with meeting planners to design mobile app based on meeting objectives. Design, train and turnover completed app to meeting planner for onsite management
Work with meeting planners to identify optimal virtual platform based on meeting objectives
Work with planners and finance to reconcile virtual cards
Qualification
Required
Cvent knowledge and working experience preferred
Optimizes Work Processes
Self-development and awareness
Communication (written and oral) with all levels of management
Understand the Meeting and Events industry
Knowledge of Optometric and Ophthalmic Business
Manages Ambiguity
Tech Savvy
Action Oriented: Promptly takes action on assigned tasks; ability to identify new opportunities; displays a can-do attitude at all times
Customer Focus: Gains insight into customer needs and executes according to customer expectations; collaborates to build and deliver solutions that meet/exceed customer needs; establish and grow effective customer relationships
Ensures Accountability: Acts with a clear sense of ownership; takes personal responsibility for decisions, actions, and failures; follows through on commitments
Plans & Aligns: Planning and prioritizing work to meet commitments aligned with program goals
Communication and Collaboration: Provides timely, accurate and clear communication to others; Partners with others to get work done
Highly Organized and time management skills
Working – Advanced knowledge of these computer systems: Microsoft Office Suite including Outlook (email & calendar), Word, Excel, PowerPoint, Forms, Teams
Adobe Acrobat, Microsoft Edge, Google Chrome, iOS or Android mobile device apps, WebEx
Ability to generate collateral and meeting materials onsite as needed
Familiarity with online event registration and planning systems (Cvent, working knowledge preferred)
Language: Fluent in English (written, spoken)
Batchelor's Degree or Equivalent years of directly related experience (or high school +5 yrs or Associates +3 years)
Minimum: 1 years of IT digital application experience within meeting and event field, Hospitality industry experience, or administrative work
Preferred
Preferred: 2+ years of digital application experience related to meeting planning in Ophthalmic pharmaceutical / medical device industry or hospitality industry
Company
TeamPeople
From the highly creative to the intrinsically technical, our passion is building successful communications teams world-wide with our flexible and scalable approach.
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-11Acquired
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