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St. Catherine's Center for Children · 3 days ago

Assistant Program Coordinator, Capital Region PRC

Central and Program Administration, Albany, NY, US

Full-time

Onsite

Mid Level

$62K/yr - $67K/yr

3+ years exp

St. Catherine's Center for Children is a non-profit organization dedicated to providing a range of human services to improve the lives of children, families, and adults. They are seeking an Assistant Program Coordinator for the Permanency Resource Center to assist in program operations, manage caseloads, and ensure effective community outreach and service delivery.

Child CareChildrenHealth CareSocial

Responsibilities

The Assistant Program Coordinator is responsible for the day-to-day operations of the resource center, partnering with the coordinator to ensure active outreach in the community and a solid referral stream

Provides administrative guidance and coordinates the logistics of the parent education classes, support groups, educational events, respite care, family engagement activities, and other primary PRC program elements, as designated

Manages a caseload of families, as needed, based on staffing levels and program staffing stability. In this role, fulfills the duties of a case manager, with monthly face-to-face contact with the families, in their homes, completing all required case documentation, including various assessment forms and service plans

Coordinates with the case managers the delivery of program services, including 1:1 counseling sessions, as needed, and other family-driven support activities

Participates in the design and delivery of educational events and family engagement activities

Promotes the development of trauma-informed treatment and the incorporation of motivational interviewing into the milieu at all program and community sites, including the homes of families served

Actively communicates department/program information, concerns, needs, and progress to the Director of Foster Care

Develops and maintains strong relationships with referral sources to ensure that the delivery of resource center programming at the regional level is responsive to their needs and is successful

Develops and maintains open, consistent, and effective collaboration with St. Catherine’s other community programs

Develops relationships with other community resources, such as local mental health departments, schools, psychiatric centers, hospitals, courts, recreation agencies, police departments, etc., to facilitate PRC services and to maximize ease of access for families engaged in agency services

Ensures quality and compliance of record keeping and reporting for all agency PRC services, including Medicaid-reimbursable services

Attends to other duties, at the direction of the Program Coordinator

Qualification

Bachelor’s Degree in Human ServicesAt-risk familiesChild welfare regulationsMicrosoft OfficeMental health programsEmpathy for those in needWraparound servicesOutstanding communication skillsInterpersonal skills

Required

Bachelor's Degree in Human Services or related field

At least 3 years of experience working with at-risk families and in community services

Must have a clean and valid New York State Driver's License; be actively licensed for at least one year, and have the ability to meet criteria as outlined in the Policy for Agency Drivers

A safe, reliable and insured vehicle is required

Familiarity with child welfare regulations, including adoption, and court articles linked to caregiving status and kinship arrangements

Familiarity with wraparound services and implementation in a family-centered system of care

Prior knowledge of mental health, juvenile justice, and prevention programs

Outstanding communication and interpersonal skills, with the ability to build strong working relationships with regulatory bodies

Capacity to exhibit empathy for those in need

Proficiency in various computer applications such as Microsoft Office Suite (Word, Excel), Google Business Suite (Google Sheets, Docs, Meet), as well as the Internet

Must be willing and able to work in close proximity with the clients we serve

The Assistant Coordinator has access to client Protected Health Information (PHI) in order to carry out the duties and responsibilities of this position. Strict confidentiality is expected and required