Genesis10 ยท 1 day ago
MACD Coordinator
Columbus, OH
Full-time
Onsite
Entry Level
$21/hr - $21/hr
1+ years expGenesis10 is seeking a MACD Coordinator for a contract position with a leading client in Columbus, OH. The MACD Coordinator is responsible for monitoring MACD orders and progressing those orders through all required processing steps to completion or resolution.
Information ServicesInformation Technology
Responsibilities
Processing and tracking wireline MACD (Move Add Change Delete) order requests
Communicating with clients, engineers, contracting personnel, and vendors to bridge gaps and resolve potential order delay issues
Utilizing our online portal to manage workflow and working in client/carrier portals to place and track orders
Interpreting circuits, services, and comments on orders to appropriately fulfill client expectations with carriers
Completing various order processing steps to move orders through Pending Processing, Ordered with Vendor, and following up until the carriers fulfill orders and coordinate and schedule installations
Capturing key circuit and service attributes to update and maintain wireline inventory database (e.g., prices, formats, bandwidth, service locations, IP addresses, Service Level Agreements (SLAs), DMARK locations, etc.)
Ability to read and decipher carrier invoices and customer service records
Monitoring and achieving various processing SLAs related to order processing
Providing support as required to the Audit and Invoice Management teams
Qualification
Required
High school diploma or equivalent
One (1) year or more experience with wireline/telecom services
Proficient knowledge of wireline telecom circuits and services
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills
Excellent organizational skills, attention to detail, and ability to prioritize tasks
Ability to function well in a high-paced and at times stressful environment
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase