NC Pediatric Dentistry · 21 hours ago
Patient Service Representative
Mooresville, NC
Full-time
Onsite
Mid Level
3+ years expNC Pediatric Dentistry aims to provide excellent dental treatment by going beyond the basics to ensure visits are safe, relaxed, informative, and fun for children. They are currently seeking a motivated Patient Service Representative (PSR) to join their growing team, providing vital office support to maximize front desk operations and enhance the overall Patient Experience.
DentalHealth CareMedical
Responsibilities
Collaborate with Patient Services Supervisor (PSS) in all aspects of training, staffing and functionality while providing substantial and valuable feedback
Satisfy all mandatory training requirements as assigned and provided by the Patient Services Supervisor (PSS) via various training tools
Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment
Substitutes the management of front operations in the absence of Patient Services Supervisor PSS
Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike
Qualification
Required
Must have at least 3 years of experience in dental front desk operations
Currently certified in OSHA, HIPAA and CPR
Ability to teach and direct others with positivity and encouragement
Strong analytical, critical thinking, and problem-solving skills
Ability to quickly learn and adapt to new technologies, processes, and ideas
Excellent interpersonal, organizational, verbal and written communication skills
Preferred
At least 1 year of pediatric dental experience preferred
Benefits
Medical, dental and vision insurance
401(k) retirement plan
Paid time off
Paid holidays
Growth opportunities
A positive work environment in a stable growing company
Company
NC Pediatric Dentistry
NC Pediatric Dentistry provides dental care to children and families.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-04-23
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