Ghirardelli Chocolate Company · 19 hours ago
Quality Assurance Manager
San Leandro, CA
Full-time
Onsite
Mid, Senior Level
$118K/yr - $153K/yr
5+ years expGhirardelli Chocolate Company is seeking a Quality Assurance Manager to oversee the San Leandro Quality department. This role is responsible for ensuring food safety and quality systems are properly documented, implemented, and validated to meet regulatory and customer expectations.
Consumer GoodsFood and BeverageManufacturing
Responsibilities
Hire, develop and manage performance of the team. Create an inclusive environment that embraces our values and purpose
Manage supplier quality programs
Ensure the successful implementation and maintenance of programs to achieve compliance with international, federal, state or local regulations as they apply to food safety and labeling requirements
Develop and implement quality assurance programs for the plant to ensure compliance with FSMA, Global Food Safety Initiative (GFSI), and sustainability requirements
Prepare, coordinate and represent the company during 3rd party, regulatory and surveillance audits
Maintain Quality programs including, but not limited to, scorecards, IPM, SPC, microbiological testing, sensory, weight control, product recall, and audits
Manage and improve key quality and food safety performance metrics
Prepare reports by collecting, analyzing and summarizing data
Drive continuous improvement through the application of scientific methodology, root cause and statistical analysis tools
Implement and utilize effective and approved analytical methods to assure the high quality of raw materials, semi-finished products, and finished products
Participate in food tasting and product evaluation to ensure stringent quality expectations are met and the Ghirardelli flavor profile is maintained and protected
Investigate consumer and customer complaints and implement corrective and preventative actions to resolve
Participate in the development of the department’s annual budget, manage departmental spend, and ensure budgetary compliance
Serve as back-up for the Director of Quality Assurance in her/his absence
May perform other duties as assigned
Qualification
Required
Bachelor of Science Degree (Biology, Chemistry, Microbiology, Food Science, or closely related field of study)
Quality leadership experience in a food plant environment with an understanding of manufacturing processes
Experience with regulatory agencies such as FDA, USDA or State Health Department
Implementing quality systems and effective auditing programs. Experience with GFSI
5+ years of experience food safety/quality/sanitation in the food industry
2+ years of people management experience
PCQI, HACCP certified
Required to regularly sit
Must be able to concentrate for extended periods of time paying close attention to detail
Must be able to keyboard for extended periods of time
Must be capable of using protective equipment such as hard hats, safety glasses/goggles, safety shoes, hearing protection, air masks, respirators, etc. in the performance of job duties
Must be able to kneel, bend, crouch and climb as required
Travel <10%
Preferred
Certified Quality Engineer (CQE)
Certified Quality Auditor (CQA)
Chocolate experience
SAP experience
Company
Ghirardelli Chocolate Company
Founded in 1852, the Ghirardelli Chocolate Company is a manufacturer and marketer of premium chocolate products.
1001-5000 employees
H1B Sponsorship
Ghirardelli Chocolate Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown1996-03-05Acquired
Leadership Team
Joel Burrows
President and CEO
Recent News
Morningstar.com
2025-12-19
Morningstar.com
2025-12-18
Company data provided by crunchbase