General Liability Claims Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Texas Roadhouse · 1 day ago

General Liability Claims Representative

positionLouisville, KY
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Texas Roadhouse is looking for legendary, passionate Roadies to join their Support Center team. As a key member of the Risk Management team, you will play a vital role in protecting the brand by investigating incidents and supporting guests and restaurants.

Restaurants

Responsibilities

Review and analyze incident reports from restaurants to determine investigation needs
Conduct recorded interviews with employees, guests, witnesses, and restaurant leadership
Collect and evaluate key records such as video, photos, weather data, and vendor documents
Document all claim activity within the Risk Management Information System (RMIS)
Assess liability, establish appropriate reserves, issue payments when necessary, or provide formal denials
Share loss‑control insights with operations, training, and facilities teams
Follow established Claim Handling Best Practices
Handle proprietary and confidential company information with discretion

Qualification

Premises liability claimsRisk Management Information SystemMicrosoft OfficeCustomer relationsCommunication skillsAttention to detailProblem-solving abilities

Required

High School diploma required; additional education preferred (experience may substitute for education)
At least 3 years of experience handling premises liability claims
Excellent communication, attention to detail, and problem-solving abilities

Preferred

Strong customer relations or operations support background is a plus
Proficiency with Microsoft Office, Outlook, Workday, and RMIS platforms is a bonus

Benefits

Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
Generous time off including vacation, parental, donor, and bereavement leave
Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
Convenience services like car detailing, dry cleaning, and even spray tans
Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals

Company

Texas Roadhouse

twittertwittertwitter
Glassdoor3.7
company-logo
Legendary Food, Legendary Service
dateFounded in 1993
location
Louisville, Kentucky, USA
people-size10001+ employees
web-link
http://www.texasroadhouse.com/

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
BlackBird Financial LP
2025-11-11Post Ipo Equity
2004-10-05IPO

Leadership Team

leader-logo
Gerald Morgan
Chief Executive Officer
linkedin
K
Keith Humpich
Senior Director of Internal Audit
linkedin

Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
Texas Roadhouse plans new restaurant along I-94 in Hudson, Wisconsin
2026-01-09
Texas Roadhouse, Inc
Texas Roadhouse, Inc. Appoints Mike Lenihan as Chief Financial Officer
2025-12-02
BlackBird Financial LP
Texas Roadhouse Attracts Investment from Judah Spinner's BlackBird Financial for Its Robust Store-Level Economics and Expansion Outlook
2025-11-12
Company data provided by crunchbase