Prairie State Bank & Trust ยท 1 day ago
Full-Time Customer Service Representative
Decatur, IL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19/hrPrairie State Bank & Trust is a locally owned bank with 20 offices in Central Illinois, seeking a Full-Time Customer Service Representative for their Long Creek branch. The role involves providing excellent customer service, assisting with account transactions, and educating customers on bank products and services.
BankingFinancial Services
Responsibilities
Ensure that our customers receive excellent customer service
Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services
Educating customers on bank products and services
Perform daily balancing functions of a cash drawer
Comply with bank operation and security procedures
Maintain customer confidence and protect bank operations by keeping information confidential
Qualification
Required
Excellent interpersonal, written, and verbal communication skills
Attention to detail
Problem solving skills; technical capacity
Excellent time management, organizational, and multi-tasking skills
Ability to work independently and in a team environment
Occasionally lift up to 25 pounds
Stand 100% of the shift
Benefits
Base compensation with bonus plan
401(k) with employer matching
Employer paid health/life insurance
Vacation
Sick leave
Above average holiday pay
Company
Prairie State Bank & Trust
Prairie State Bank and Trust are a banking services for business or personal banking, checking, savings, loans, and financial services.
Founded in 1968
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jamie Kuhlmann
Chief Financial Officer
Hilary Patterson
Chief Marketing Officer
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