Apply on Employer Site

ALTOUR · 1 day ago

Event Technology & Platform Admin Manager

United States

Full-time

Remote

Senior Level

5+ years exp

ALTOUR is a globally recognized leader in corporate travel management, with a mission to manage the complexities of connecting people for impactful brand representation. The Event Technology & Platform Administration Manager will own and govern the organization’s event technology platforms, focusing on Cvent administration and delivering end-to-end event technology execution.

Travel

Work & Life Balance

Responsibilities

Serve as the primary owner and administrator of the Cvent ecosystem, including configuration, templates, workflows, and permissions

Establish and maintain platform governance, data standards, and reporting readiness

Manage backend workflows, integrations, and platform enhancements

Communicate Cvent Updates

Act as an escalation point for Client Issues and Update Requests

User Access Control Oversight

Key Contact for Cvent Reps for Project Delivery Requests & Platform Updates

Build and deploy registration websites, event mobile apps, and onsite check-in solutions

Support program teams through testing, launch, and live event execution

Ensure reliable technology performance and accurate real-time data capture

Continuously improve attendee experience, efficiency, and scalability through technology

Qualification

Cvent administrationEvent technology executionWeb developmentAI technology implementationProject managementGraphic designDatabase managementAdobe Creative SuiteMS OfficeHTMLCSSCustomer serviceCommunication skillsOrganizational skillsAttention to detail

Required

5+ years of experience in Event Technology or Event Operations Technology

Strong interest in technology, desire to stay current in event technology offerings and developments, and ability to adapt to new technologies quickly

Strong writing, proof reading, design and communication skills

Ability to maintain strong relationships with internal team members, clients, and vendors

Ability to work well independently as well as collaboratively within a team environment

Strong work ethic, as well as strong organizational and time management skills

Strong customer service focus

Keen attention to detail

Ability to work well under pressure

Proficiency in implementing AI technology to create efficiency in process

Solid understanding of web development environments, sufficient to understand the implications of issues within web-based applications

Approximately – less than 5% overnight travel

Must be able to work weekends and nights during travel periods of program operation or client meetings

Community College or Technology Institute education required