NEOGOV · 3 days ago
Real Estate Technician (ARRC ARW Employees Only - Alaska Railroad)
Anchorage, AK
Full-time
Onsite
Entry Level
$27.15/hr - $27.15/hr
2+ years expNEOGOV is seeking a Real Estate Technician to provide technical and general administrative support to the Real Estate Department of the Alaska Railroad Corporation. The role involves issuing contracts for the use of ARRC property, contract administration, billing, and providing administrative support to department managers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Issues general permits and contract supplements for use of ARRC property
Serves as primary point of contact for Dock Use Permits, Boat Storage and Vendor Permits
Receives, reviews, and analyzes permit applications for use of ARRC dock facilities to determine appropriate process and permit document to authorize use
Prepares and issues permit documents
Ensures appropriate insurance is provided
Enters contracts in Real Estate Management Database System (System)
Determines applicable permit fee based on authorized use
Administers contracts throughout permit term to assure compliance with contract provisions
Prepares invoices for permits issued based on appropriate schedule or tariff
Monitors Accounts Receivable to ensure payments are made as required
Contacts Permittee as needed for non-compliance issues or collections
Tracks required insurance, updates database, runs expired insurance report
Prepares and sends follow-up letter to tenants requesting updated insurance certificates as needed
Issues invoices for docking and wharfage for the Seward cruise and freight docks
Maintains an invoice log and backup documentation for audit purposes
Performs administrative duties for office personnel, including the following: sorts and distributes mail, responds to callers and visitors, provides assistance and/or routes to appropriate personnel, coordinates meetings, coordinates travel arrangements, assists with special projects, assists in development of marketing brochures, tenant notices, and customizes invitations, forms and handouts
Prepares expense reports, AFEs, and check requests, enters requisitions and BPO’s into the purchasing system, codes invoices with appropriate center/GL code, files invoices, and tracks expenses by project
Responsible for maintaining Real Estate contract files
Maintains accurate and complete files of ARRC permits and leases in addition to real estate subject, project, and environmental files
Maintains reference library of reports and studies
Maintains record of files transferred to offsite storage and tracks files retrieved and returned to storage
Acts as file management resource for the Real Estate staff
Writes a variety of letters to customers over own signature including collection letters when accounts become delinquent, contract compliance issues, customer complaints, and requests for information
Researches information as required to respond to queries by using the Real Estate Database Management System, contract file, or contacting other departments
Provides budget support including expense detail
Prepares spreadsheet for cruise and freight dock billings to track revenue and provide a year-to-year comparison of dock revenue, by customer
Coordinates activities associated with Ship Creek parking lots
Works directly with a parking management service to set up and maintain lots each summer
Coordinates with Passenger Services Department regarding Depot parking lot
Responds to customer complaints regarding parking lots
Coordinates with service contractor as needed to resolve complaints if appropriate
Makes site inspections as needed throughout the summer
Reviews and tracks expenses and revenue for the parking lots
Provides on an as needed basis, support to the Leasing Manager
Sets up new lease files as needed
Tracks required documentation, including lease application, credit application, and environmental information
Prepares public notice for newspaper and ARRC website
Prepares draft documents, (e.g. new leases, supplements, assignments for review by Leasing Manager and the ARRC Legal Department
Finalizes lease documents for execution
Enters lease and billing information in the System
Sends documents to be recorded in the appropriate recording district
Runs a report of leases for scheduled rent adjustments
Works with the Leasing Manager to request bids for scheduled appraisals
Prepares notification letters to tenants for scheduled appraisals, and drafts rent adjustment letters
Updates the billing information in the System
Works with Security on trespass issues related to Boat Storage, parking lots, and ice climbing permits
Maintains supply inventory by ordering and purchasing supplies for the department
Updates Department Bulletin Board
Ensures operation of equipment by completing preventive maintenance requirements and calls for repairs when necessary
Contributes to team effort by accomplishing related duties as needed
Qualification
Required
High school diploma or GED equivalent is required
Must have two years of general office experience, which included lease and/or permit administration and/or contract administration responsibilities, which involved updating/ supplementing contracts, accounting/invoicing, and maintaining a contract database
Knowledge of office procedures is required
Knowledge of grammar, punctuation, sentence structure, formats and filing standards for a corporate office is required
Must be able to research and organize information into meaningful and concise reports
Ability to communicate clearly and concisely orally and in writing is required
Requires skill and ability to proficiently operate a personal computer at an intermediate to advanced level using Word for handling large documents with headers/ footers, advanced formatting, etc. and Excel to include the use of formulas, data handling, lookup tables, pivot tables, etc
Must have the ability to type accurately
Must be able to use tact and courtesy in dealing with employees and customers at all times
Must have a valid driver's license
Preferred
Two years college level course work is preferred
Knowledge of Real Estate terminology, practices and procedures is preferred
Benefits
ARRC Pension Plan – Participation is mandatory.
401(k) Tax Deferred Savings Plan – Participation is optional.
457 Deferred Compensation Plan – Participation is optional for non-represented employees.
Health Insurance Plan
RR Dental Plan for bargaining unit employees.
The Railroad also offers two dental plans.
Vacation Leave – accrual per bi-weekly pay period.
Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
11 Paid holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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