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Las Cruces Recovery Center · 1 day ago

Business Office Manager - Healthcare

Las Cruces, NM

Full-time

Onsite

Entry, Mid Level

2+ years exp

Las Cruces Recovery Center is a healthcare facility focused on recovery services, and they are seeking a Business Office Manager to lead operational directives for all Business Office activities related to claims management and collections. The role involves overseeing financial counseling, billing, and collections functions while ensuring timely cash collections to support the facility's financial goals.

Mental Health Care

Responsibilities

Explains benefits and establishes contractual agreements and payment plans with clients and their family members

Establishes and maintains controls for all cash collected and posted in client accounting system. Monitors bank activity and collects revenue/completes deposits in a timely manner

Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation

Prepares and maintains client statements and follows up as needed. Maintains client financial records

Monitors outstanding claims with managed care organizations (MCO) and other agents on a consistent basis. Manages actions relating to delinquent accounts and collection agencies

Monitors and reports on key metrics such as cash collections, days outstanding, daily cash, unbilled, denials, daily census, etc

Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from client satisfaction

Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to system reports and approves agency invoices

Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary

Works closely with Utilization Review and Admissions staff to ensure proper authorization of client insurance coverage

Communicates effectively with the leadership team to ensure that all third-party compliance guidelines are met. Communicates with Centralized Business Office (CBO) and provide documentation and account information as needed

Assists in various audits and preparation of any special reports that may be necessary

Assists in month-end close