Genentech ยท 19 hours ago
Senior Production Manager, Web Platform
South San Francisco, CA
Full-time
Hybrid
Senior Level
$139K/yr - $256K/yr
5+ years expGenentech is committed to improving the lives of patients through innovative healthcare solutions. The Senior Production Manager, Web will lead the strategic execution and optimization of web experiences across marketing and medical domains, ensuring high-quality delivery of digital initiatives that align with business objectives.
BiotechnologyLife ScienceManufacturing
Responsibilities
Drive timely Web delivery to ensure high-quality, and high-satisfaction patient and customer channel experiences, in partnership with vendors and stakeholders / teams
Operationalize, produce, and optimize campaign and above campaign/ execution plans products/channels in alignment with channel standards (experience, design and technical) campaign and above-champaign / campaign execution plans (CEP) initiations and optimizations from stakeholders to create impactful patient, customer, and payer experiences
Provide mentorship and guidance to production managers and managed service teams, fostering development and ensuring delivery of high-quality channel experiences
Ensure timely business delivery by effectively utilizing project management tools and coordinating with cross-functional teams to meet project milestones
Maintain accountability for delivering high-quality, high-satisfaction patient and customer experiences, driving continuous improvement initiatives
Lead activation of channel and campaign optimization decisions to drive improved effectiveness, reach, and overall performance
Identify opportunities and provide input into documentation around Web processes and standards, best practices, and production calendars, in partnership with business product owners / managers
Provide strategic insights and product planning inputs to product teams to enhance performance, efficiency, and capacity
Help identify and implement efficiency optimizations that elevate product processes and overall performance
Partner with digital operations managers to consistently provide input into efficiency opportunities to elevate product processes and performance
Drive coordination between vendors, product teams, cross-functional teams, and other key stakeholders as needed in support of product/channel stewardship and deployment
Work with the Business Product Owner/Manager assisting in executing pilots to test and refine new initiatives, ensuring alignment with organizational objectives and compliance standards as needed in support of product/channel stewardship and deployment
Oversee and implement SEO strategy execution
Manage and refine website URL strategy, including redirects, migrations, and domain structuring, ensuring seamless customer journeys and search engine compliance
Ensure executional adherence to OneTrust and other privacy regulations impacting web and mobile platforms
Comply with all laws, regulations and policies that govern the conduct of Genentech activities
Qualification
Required
Bachelor's degree in marketing, business, communications, or a related field, or equivalent experience
5 years in campaign operations, marketing production, or omnichannel execution, with a proven track record of delivering high-quality business outcomes on time
Significant experience managing end-to-end omnichannel or multichannel program/campaign execution, including the integration of digital and offline channels
Advanced project management skills with a strong ability to lead operational delivery and ensure optimal resource utilization
Exceptional communication and collaboration skills to effectively align cross-functional teams and enterprise stakeholders
Demonstrated success in managing vendor relationships and ensuring compliance with SLAs and regulatory standards
Proven ability to work independently and take calculated risks to fail fast, iterate, and improve
Strong leadership abilities, with experience in coaching and inspiring team members (direct or indirect)
Preferred
Experience in healthcare, pharmaceutical, or other regulated industries, with a strong understanding of compliance and regulatory frameworks in campaign management
Proven experience activating above-campaign initiatives into channel experiences and managing product or campaign optimization pilots
Expertise in managing automated production and publishing processes, with proficiency in workflow and publishing systems
Familiarity with omnichannel systems and tools such as workflow, campaign automation, CRM, etc
Advanced proficiency with marketing automation tools and analytics platforms, with a focus on data-driven decision-making
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
Experience with SEO and web analytics platforms
Experience with web platform technologies
Experience with web platform technologies including web content personalization
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
This position also qualifies for the benefits detailed at the link provided below.
Company
Genentech
Genentech is a biotechnology research company that specializes in genetic testing and personalized medicines.
10001+ employees
H1B Sponsorship
Genentech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (148)
2023 (150)
2022 (178)
2021 (121)
2020 (158)
Funding
Current Stage
Public CompanyTotal Funding
unknown2009-03-26Acquired
1999-07-20IPO
1976-01-01Series Unknown
Leadership Team
Ashley Magargee
Chief Executive Officer
Michael Laird
Vice President
Recent News
2026-01-07
MarketScreener
2026-01-06
Company data provided by crunchbase