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National General · 1 day ago

Unrepresented Bodily Injury Adjuster - National General

United States

Full-time

Remote

Mid, Senior Level

$54K/yr - $78K/yr

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The Unrepresented Bodily Injury Adjuster will be responsible for investigating and confirming the facts of loss for advanced automobile accidents, determining coverage, liability, damages, and adjusting and negotiating claims within their limit of authority.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims

Recognizes and identifies body parts of a vehicle and understanding other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Qualification

Insurance policy knowledgeClaims negotiationInvestigation skillsTime managementCommunication skillsCustomer service skillsMaterial Misrepresentation knowledgeIS claims knowledgeDetail-orientedAdaptabilityOrganizational skills