Members Cooperative Credit Union · 1 day ago
Engagement Specialist - Teller
Cloquet, MN
Full-time
Onsite
Entry Level
$18/hr - $19/hr
2+ years expMembers Cooperative Credit Union is seeking an outgoing and energetic individual to join their Cloquet team as an Engagement Specialist (Teller). In this role, you will be the first point of contact for members, creating meaningful connections and delivering exceptional member experiences while processing financial transactions and promoting financial wellness.
BankingFinancial Services
Responsibilities
Serve as the primary point of contact for members, delivering an exceptional experience with every interaction
Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers
Maintain comprehensive knowledge of credit union products and services; educate members on options that support their financial goals
Meet or exceed sales and service goals through active engagement and relationship-building
Promote financial wellness by providing guidance and resources to help members achieve financial success
Promote the credit union’s values through professional representation and active participation in community engagement efforts
Qualification
Required
High school diploma or equivalent
Minimum of two years experience in a customer service/sales focused role
Cash handling experience
Intermediate to advanced user level experience with Microsoft Office suite including Word, PowerPoint, and Outlook
Ability to communicate clearly and professionally, both verbally and in writing, with individuals at all levels of financial understanding
Ability to coordinate multiple projects and conflicting priorities to provide outstanding member experience
Comfortable with continuous interactions with the public throughout the workday
Experience in, and comfortable with, deescalating issues with upset members
Preferred
Previous financial experience
Benefits
Medical, dental and vision plan options
Health Saving Account and Flexible Spending Account options
401(k) with competitive company match
Paid time off, paid holidays, personal time, and paid volunteer time
Development time and tuition reimbursement
Company provided life insurance, short-term and long-term disability insurance
Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage
Paid parental leave
Discretionary, annual profit-sharing bonus
Company
Members Cooperative Credit Union
Members Cooperative Credit Union is a proactive and innovative financial services leader, committed to our community and environment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Ewers
President/CEO
Ralph Hamann
SVP, Chief Financial and People Officer
Recent News
2025-10-17
Company data provided by crunchbase