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Otis Elevator Co. · 22 hours ago

Territory Manager

Albuquerque, NM

Full-time

Onsite

Mid Level

3+ years exp

Otis Elevator Company is seeking a highly motivated Territory Manager to lead account management and drive sales growth within the New Mexico market. This role is pivotal in managing customer relationships, achieving sales objectives, and ensuring operational excellence.

Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation

Responsibilities

Serve as the primary account manager for the majority of customers in the territory

Prospect, build, and maintain strong customer relationships to achieve or exceed sales objectives

Retain and renew existing maintenance agreements while identifying opportunities for upgrades and modernization

Collaborate with regional leadership to execute sales strategies that increase profitability and market share

Act as a technical consultant to customers, providing solutions that meet their operational needs

Manage successful transition of new installations to service/maintenance contracts

Oversee performance of field operations for all lines of business, ensuring deadlines and quality standards are met

Conduct field safety audits, jobsite inspections, and develop site safety/logistics plans

Monitor and manage site parts inventory to ensure operational efficiency

Serve as the administrative lead for the branch, taking ownership of compliance and financial responsibilities

Manage financial performance and oversee Profit & Loss (P&L) for the branch

Motivate and mentor team to deliver exceptional customer service

Lead branch-level initiatives, including resource allocation and process improvements

Foster a culture of safety, ethics, and quality across all activities

Ensure adherence to company policies, regulatory requirements, and operational standards

Qualification

Sales acumenAccount managementProject managementMicrosoft OfficeCommunication skillsRelationship-buildingOrganizational skillsTime managementLeadership qualities

Required

Minimum 3+ years in outside sales, account management, project management, or field operations within the elevator industry required

High school diploma or equivalent required

Strong sales acumen with proven ability to meet or exceed targets

Excellent communication and relationship-building skills

Ability to manage multiple projects and priorities in a dynamic environment

Proficiency in Microsoft Office and comfort in technical environments

Leadership qualities with strong organizational and time management skills

Preferred

Bachelor's degree preferred

Benefits

401(k) plan that includes generous company match and a separate automatic retirement contribution

Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

Three weeks paid vacation and paid company holidays

Paid sick leave - Employee assistance and wellness incentive programs

Life insurance and disability coverage

Voluntary benefits, such as legal, pet, home, and auto insurance

Birth/adoption and parental leave benefits

Adoption assistance

Tuition reimbursement program

Peer recognition and service anniversary awards, as well as spot performance bonus opportunities