State of Montana ยท 1 day ago
Requirements Analyst - Technology Services
Helena, MT
Full-time
Hybrid
Entry, Mid Level
$63K/yr - $65K/yr
2+ years expThe State of Montana is dedicated to being the nation's most citizen-oriented, efficiently administered state tax agency. The Requirements Analyst in the Technology Services Division will analyze and evaluate business processes, facilitate enterprise projects, and manage requirements to improve departmental efficiency and transparency.
Government Administration
Responsibilities
Conducts requirements gathering sessions with stakeholders, ensuring comprehensive documentation and alignment with business objectives
Defines business opportunities, develops initial work scopes and business cases, and identifies responsibilities and stakeholders to support enterprise solutions
Performs requirements analysis and documentation using established best practices and standards
Manages the requirements process, including elicitation methods, coordination of requirements information, estimation of activities, change management, prioritization, and traceability
Produces high-quality, actionable requirements by facilitating meetings, communicating business problems, eliciting technical and stakeholder input, capturing and reviewing requirements, and ensuring completeness
Organizes and prioritizes requirements, develops necessary models, determines assumptions or constraints, and validates requirements to ensure they meet business needs
Supports structured testing activities, including defining test plans, test scenarios, and acceptance criteria, coordinating user acceptance testing, and tracking test results and defects to ensure solutions meet documented business requirements
Prepares and contributes to project status reports, documents lessons learned and helps archive project records and tools to support continual improvement and future projects
Compiles and presents business requirements documents (BRD) to stakeholders, incorporates valid changes, and obtains sign-off
Ensures requirements are understood and actionable by all project stakeholders, resulting in successful solution delivery
Qualification
Required
Bachelor's degree in business systems analysis, business management, business administration, economics, information systems, or another related field
Two years job-related work experience, which should include business analysis and process improvement activities
Conducts requirements gathering sessions with stakeholders, ensuring comprehensive documentation and alignment with business objectives
Defines business opportunities, develops initial work scopes and business cases, and identifies responsibilities and stakeholders to support enterprise solutions
Performs requirements analysis and documentation using established best practices and standards
Manages the requirements process, including elicitation methods, coordination of requirements information, estimation of activities, change management, prioritization, and traceability
Produces high-quality, actionable requirements by facilitating meetings, communicating business problems, eliciting technical and stakeholder input, capturing and reviewing requirements, and ensuring completeness
Organizes and prioritizes requirements, develops necessary models, determines assumptions or constraints, and validates requirements to ensure they meet business needs
Supports structured testing activities, including defining test plans, test scenarios, and acceptance criteria, coordinating user acceptance testing, and tracking test results and defects to ensure solutions meet documented business requirements
Prepares and contributes to project status reports, documents lessons learned and helps archive project records and tools to support continual improvement and future projects
Compiles and presents business requirements documents (BRD) to stakeholders, incorporates valid changes, and obtains sign-off
Ensures requirements are understood and actionable by all project stakeholders, resulting in successful solution delivery
Knowledge of: Business administration, Information systems management, Business and process analyses, Public communication, Research practices, Quality measurement, Workflow tools
Skills in: Research and analysis, Accuracy and attention to detail, Conflict resolution & customer service, Microsoft programs and other database applications, Written, verbal, and interpersonal communication
Demonstrate self-motivation
Follow instructions
Provide timely customer service
Handling multiple priorities under deadlines
Eligibility for employment will be subject to the following: Criminal Background Check. Circumstances involving convictions will be reviewed
Tax status must be current. Circumstances involving tax status issues will be reviewed
Work hours may exceed 40 hours from time to time, including weekends
Office environment
Lifting is infrequent, less than 15 pounds
Some travel may be required, must have a valid driver's license
This position may be eligible to work from an approved worksite; however, the successful candidate must be a primary resident of Montana as a condition of employment
Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program
Successful applicants are required to successfully pass DOR tax and background check(s)
Preferred
Preferred training in business analysis
Other combinations of education and experience will be evaluated on an individual basis
Benefits
Health, dental, and vision care; life insurance; and long-term disability.
Free health care for employees and eligible family member at Montana Health Centers.
Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.
Retirement plans- The State currently contributes 9.17%, vested after 5 years of continuous employment.
Paid vacation- starting at 15 days a year.
Sick leave- 12 days a year.
11 holidays, including a floating holiday, which can be used any time.
Flexible hours.
Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
Company
State of Montana
State of Montana has a desire to cultivate a workforce consistently able to respond to challenges facing Montana.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Adam L. Carpenter, MBA, MSIS
Chief Data Officer
Chris S.
Interim Chief Information Security Officer
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