Apply on Employer Site

Lindt & Sprüngli USA · 17 hours ago

Industrial Performance Director

Stratham, NH

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Lindt & Sprüngli USA is a global fast-growing consumer goods company specializing in premium chocolate. The Industrial Performance Director will manage all facets of industrial performance at the Stratham manufacturing facility, focusing on operational support, performance optimization, and continuous improvement initiatives.

E-CommerceFood and BeverageManufacturingRetail

Responsibilities

Ensure together with the VP Operations, Director of Production and Director of Facilities & Engineering, that the factory focuses on top priorities

Generates and maintains, in collaboration with the team, labor standards for all operations, reports on efficiency and utilization based on standards

Establishes budget standards for the yearly budget cycle

Acts as the key user of performance tracking systems including improvements, maintenance and debugging

Measures performance, monitors losses, works with the cross-functional team to understand loss modes and reasons, and recommends improvement projects

Monitors utilization and identifies bottlenecks in the factory

Owns and manages overall loss eradication & reduction roadmap including resource management for improvement teams

Prioritizes losses by being actively involved in the Cost Pillar, leading the FI Pillar, owning the loss / cost matrix and supporting the VP Ops in setting priorities with the LPW Steering Committee

Main contact for feasibility and labor costs for new product launches with strong linkage to the Project Management team

Provides recommendations to Marketing, Production, Finance, Procurement, Packaging Development and/or R&D department(s) regarding efficient product designs

Facilitates development of cross-functional training procedures for new and existing processes

Conducts regular health checks of PCS (Performance Control System)

Co-drives (together with finance / operations controlling) conversion cost analysis, improvement and optimum trend over time, following the methodology set within the Cost Pillar

Reviews the operational standards and leads goal setting with the cross-functional team based on Operations strategy: waste, rework, over usage, labor, routings, nominal speeds, OEE and technical efficiencies frequently

Conducts gap analysis and implements best practices from other departments, plants and companies to drive improvements

Supports the VP Operations with the Strategy Deployment from KMIs to KPIs and KAIs

Drives the road to JIPM award(s) as part of the Continuous Improvement journey

Assesses the quality and the speed of LPW through the LPW assessment (Maturity grids for 5S, PCS, Pillars)

Defines and manages the LPW long-term road map and the medium / short-term masterplan of the plant. Adapts the scope of LPW according to the business needs and level of maturity progressing from core supply chain, to the integrated supply chain to the extended value chain

Drives the activities of LPW at Co-packers, in collaboration with Corporate Industrial Performance

Owns and manages internal involvement matrix to allocate resources and monitor participation in LPW activities

Applies change management techniques to enable the continuous improvement culture throughout the organization

Interfaces with local Consultant(s) regarding budget, communication, and additional support management

Interfaces with Corporate Industrial Performance (IP): LPW monthly calls, reporting, input for IP yearly meeting contents

Manages and mentors the Continuous Improvement Manager, LPW Engineer and Training & Education Manager

Provides leadership in a fast-paced environment

Creates and maintains a supportive and inspirational work environment

Leads the Training & Education Pillar, to define and develop the right skills to avoid lack-of-training related losses on the shopfloor

Leads the FI Pillar, being the owner of the loss / cost matrix

Builds, maintains and improves the level of Industrial Performance expertise in Stratham and at the Co-Pack facilities

Qualification

WCOM methodologyTPM methodologyProject ManagementAnalytical skillsLeadership capabilitiesTrainingDevelopmentFood industry experienceCommunication skillsProblem-solving abilitiesTeamwork

Required

Proven judgment and decision-making skills

Strong analytical and problem-solving abilities

Proven knowledge of WCOM (World Class Operations Management) / TPM (Total Productive Maintenance) methodology: 5S, PCS, TPM Pillars, Strategy deployment (Hoshin Kanri), Driving System (Steering, Budgeting, Reporting, Auditing, Results Tracking)

Strong leadership capabilities

Clear oral and written presentation skills

Ability to effectively communicate ideas, concepts and procedures to all levels within the organization, from the factory floor to senior management

Ability to set priorities while being self-disciplined and consistent

Ability to efficiently work independently as well as in a team environment

Ability to develop and implement action steps and hold team members accountable

Ability to identify training needs and define programs to ensure teams have the necessary skill sets to see projects through

Ability to teach and train direct reports, peers, members of other functions

Project Management skills including use of MS Project

BA Degree in Business, Engineering or other relevant discipline; MBA preferred

5+ years working in a food plant, preferably chocolate plant

5+ years in new product development/commercialization, brand management or supply chain management, preferably in a CPG environment

5+ years successful development and coordination of WCOM (World Class Operations Management) / TPM (Total Productive Maintenance) based continuous improvement program in a manufacturing site (track record requested)

3+ years managing a team

Equivalent combination of education and experience is acceptable