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RR Donnelley · 3 days ago

Administrative Associate (Monday-Friday 9am-5:30pm)

Wheeling, WV

Full-time

Hybrid

Entry Level

$16/hr - $16/hr

1+ years exp

RR Donnelley is a global business support services company with over 200 years of experience in delivering business solutions. The Administrative Associate will provide a variety of administrative support functions, including managing calendars, processing expense reports, and ensuring the confidentiality of company information.

Marketing & Advertising

H1B Sponsor Likely

Responsibilities

Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)

Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc

Utilize appropriate logs and/or tracking software for all administrative support work

Ensure that job tickets are properly filled out before beginning work

Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

Communicate with team members, lead, supervisor or client on job or deadline issues

Meet contracted deadlines for accepting, completing, and delivering all work

Troubleshoot basic equipment problems

Interact with clients over the phone, via video or electronically

Prioritize workflow

Performs Quality Assurance on own work and work of others

Answer telephone, emails, and place service calls when needed

Adhere to Williams Lea policies in addition to client site policies

Use equipment and supplies in a cost-efficient manner

Qualification

MS OfficeAdministrative supportCustomer serviceAttention to detailProblem-solvingOrganizational skillsCommunication skillsTeam collaborationSelf-motivated

Required

High school diploma or equivalent education

Minimum (1) year administrative support experience in a professional organization, preferably in the legal or banking industry. Formal education and/or training may be considered in lieu of experience

Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills. Basic knowledge of Microsoft Office suite

Familiar with other software programs for providing administrative support

Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results. Excellent organizational skills

Ability to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion

Ability to exercise good judgment to make decisions that conform to business needs and policy

Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast-paced environment

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude

Proven customer service skills are required to create, maintain, and enhance customer relationships

Benefits

Medical

Dental

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Other voluntary supplemental insurance coverages

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Company

RR Donnelley

Glassdoor3.4

RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.

Founded in 1864

Chicago, Illinois, US

10001+ employees

http://www.rrd.com

H1B Sponsorship

RR Donnelley has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (16)

2022 (14)

2021 (6)

2020 (14)