JeffreyM Consulting · 18 hours ago
Product Operations Specialist
United States
Contract
Remote
Senior Level, Lead/Staff
$60/hr - $70/hr
8+ years expJeffreyM Consulting is a tech consulting firm seeking an experienced Product Operations / Program Manager to support critical initiatives across their Product & Regulatory Operations organization. The role involves partnering with various stakeholders to drive operational excellence, improve product quality, and support high-visibility initiatives.
Staffing & Recruiting
Responsibilities
Support execution of complex, cross-functional programs across our clients products and platforms
Drive operational strategy for initiatives ranging from 0→1 launches to product sunsetting
Analyze product, user, and operational data to identify trends, risks, and improvement opportunities
Build and maintain dashboards, reports, and operational metrics to support decision-making
Proactively identify risks, dependencies, and blockers; develop mitigation plans and drive resolution
Partner with internal teams and external vendors to deliver high-quality operational outcomes
Design, implement, and continuously improve processes, workflows, and operational systems
Support reliability initiatives, including incident response, regression management, and data investigations (as applicable)
Qualification
Required
8+ years of experience in program management, product operations, operations, consulting, or similar roles
Strong experience working cross-functionally with Product, Engineering, Legal, and Operations teams
Proven ability to manage complex programs, prioritize effectively, and operate in ambiguous environments
Strong analytical skills with experience using data to drive insights and decisions
Experience designing and improving operational processes and systems
Excellent communication and stakeholder management skills
Preferred
Product Operations experience in a large-scale tech environment
Experience supporting reliability, incident management, SEVs, regressions, or data investigations
Vendor or partner management experience
Experience with dashboards, data visualization, or reporting tools
Background in consulting or operations strategy
Benefits
Employer contributions toward the cost of employee-only medical and dental premiums
Vision - opt-in available
401k
PTO
Laptop
Life Insurance, Disability Insurance, AD&D coverage
Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available
Company
JeffreyM Consulting
Founded in 2006, JeffreyM is a trusted staffing supplier solving contingent workforce challenges for small, medium, and fortune 500 companies like Meta, Dropbox, and Microsoft.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Alicia Huerta
Microsoft Partner Engagement Manager at JeffreyM Consulting
Antoniya Savovic
Microsoft Partner Engagement Manager at JeffreyM Consulting
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