Wolters Kluwer · 20 hours ago
Associate Director, Technology Sales Support, Americas
Tampa, FL
Full-time
Onsite
Lead/Staff
$110K/yr - $197K/yrWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. The Associate Director, Technology Sales Support, Americas role involves providing leadership and strategic vision to multiple technical sales support teams, ensuring alignment with company objectives, and driving innovation in technical support methodologies.
BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware
Responsibilities
Provide strategic leadership and direction to multiple technical sales support teams
Ensure alignment of technical support activities with overall company objectives and sales targets
Develop and implement advanced technical training programs for staff development
Collaborate with senior sales and product development leaders to create comprehensive support strategies
Oversee the creation and maintenance of high-quality technical documentation and resources
Lead the resolution of the most complex and critical technical issues
Assess departmental performance and implement strategies for continuous improvement
Drive innovation in technical support methodologies and tools
Establish and maintain strong relationships with key customers and strategic partners
Represent the technical sales support function in executive and interdepartmental meetings
Qualification
Required
Bachelor's Degree
Strategic Leadership: Expertise in leading and strategizing at a high organizational level
Technical Expertise: Deep understanding of technical products and engineering concepts
Cross-Functional Leadership: Ability to work effectively across departments
Complex Problem-Solving: Skills in handling intricate and high-stakes technical matters
Innovation: Capacity to drive advancements in technical support practices
Relationship Management: Skills in fostering strong relationships with key stakeholders
Performance Management: Experience in assessing and enhancing team performance
Strategic Planning: Ability to develop and execute long-term departmental strategies
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Company
Wolters Kluwer
Wolters Kluwer is an information services company specializing in software solutions and services for the healthcare and legal sectors.
Founded in 1836
10001+ employees
H1B Sponsorship
Wolters Kluwer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (22)
2023 (23)
2022 (10)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$1.78B2025-06-23Post Ipo Debt· $578.76M
2025-03-13Post Ipo Debt· $542.74M
2024-03-11Post Ipo Debt· $655.84M
Leadership Team
Jason Marx
CEO, Wolters Kluwer Tax & Accounting
Nancy McKinstry
CEO
Recent News
2026-01-07
Business Wire
2025-12-18
Company data provided by crunchbase