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Seacoast Bank · 1 day ago

Senior Teller- Colony Plaza (The Villages)

The Villages, Florida, United States

Full-time

Onsite

Mid, Senior Level

2+ years exp

Citizens First Bank, a division of Seacoast Bank, is a community-focused bank located in The Villages. They are seeking a Senior Teller to provide exceptional customer service, efficiently process banking transactions, and maintain compliance while managing cash and performing operational tasks.

BankingFinancial ServicesLending

Responsibilities

Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer

Processes a variety of transactions including, but not limited to, general paying and receiving items, and foreign and consignment items in accordance with CFB policy and procedure

Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds

Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.)

Handles vault teller responsibilities

Act as branch level teller trainer

Assist Head Teller and assume responsibilities when needed

Qualification

Teller experienceCustomer serviceMicrosoft OfficeTeam collaborationCommunication skillsFlexibility

Required

High school diploma or equivalent required, two years of teller experience in a banking environment

Must be able to withstand varying degrees of stress, must be able to attend work regularly and on time and perform position requirements with little supervision

Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to function as a member of a team including participating in branch activities and displaying positive behavior

Must have the ability to be flexible by being able to adjust adeptly to changing priorities, ability to effectively provide guidance and direction to other Tellers, ability to backup Head Teller

Must have basic computer skills using Microsoft Office (Outlook, Word, Excel), good typing skills