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CCMSI · 21 hours ago

Multi-Line Claim Specialist (Auto and GL)

United States

Full-time

Remote

Senior Level, Lead/Staff

$75K/yr - $85K/yr

10+ years exp

CCMSI is a privately owned Third Party Administrator specializing in risk management solutions. The Multi-Line Claim Specialist (Auto & General Liability) is responsible for investigating, evaluating, negotiating, and resolving auto and general liability claims across multiple jurisdictions, ensuring compliance with corporate standards and client expectations.

Financial ServicesInsuranceRetail

No H1B

Responsibilities

Investigate, evaluate, and adjust auto and general liability claims in compliance with corporate standards, client-specific handling instructions, and applicable state laws

Establish reserves and provide reserve recommendations within assigned authority

Review, approve, and negotiate medical, legal, damage, and miscellaneous invoices to ensure accuracy, reasonableness, and claim-relatedness

Authorize and issue claim payments in accordance with established procedures and authority levels

Negotiate settlements in alignment with corporate claim standards, jurisdictional requirements, and client expectations

Coordinate with and oversee outside vendors, including legal counsel and other claim-related service providers

Maintain accurate and timely claim documentation and diary management within the claim system

Identify and monitor subrogation opportunities through resolution

Communicate effectively and consistently with clients, claimants, attorneys, and internal partners

Ensure compliance with corporate claim handling standards and audit expectations

Provide timely notice of qualifying claims to excess or reinsurance carriers, when applicable

Qualification

Auto liability claim handlingInjury claims experienceNegotiation skillsMultiple state adjuster licensesProfessional designations AICProfessional designations ARMProfessional designations CPCUAnalytical skillsBilingual (Spanish)Decision-making skillsWritten communication skillsVerbal communication skillsOrganizational skillsAttention to detail

Required

10+ years of auto liability claim handling experience

Demonstrated experience handling injury claims

Strong analytical, negotiation, and decision-making skills

Ability to manage workload independently in a fast-paced, multi-jurisdiction environment

Excellent written and verbal communication skills

Strong organizational skills with consistent attention to detail

Reliable, predictable attendance during core client service hours

Preferred

Multiple state adjuster licenses

Professional designations such as AIC, ARM, or CPCU

Bilingual (Spanish) proficiency — This role may involve communicating with injured workers, employers, or vendors where Spanish-language skills are beneficial but not required