OSC Technical Solutions ยท 1 day ago
System Analyst II
United States
Full-time
Onsite
Entry, Mid Level
2+ years expOSC Technical Solutions is a company supporting network operations, and they are seeking a System Analyst II to monitor the Hanford Local Area Network Information System. The role involves analyzing and troubleshooting network and application issues, ensuring high availability of critical infrastructure, and supporting disaster recovery exercises.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Analysis of application and systems that have been designated as critical Essential Support activities necessary to maintain the safeguards and security of special nuclear/radiological materials (material, weapons and devices) at DOE sites and facilities
Critical evaluation and configuration management of commercial, alternative, and Uninterrupted Power Supply (UPS) alerts using Network Management applications. Including, but not limited to environmental monitoring of Data Centers, telecom nodes and other critical infrastructure
Analyze and troubleshoot network, servers, and application issues to resolve and meet Service Level Agreements (SLA) by maintaining high availability of critical infrastructure
Infrastructure analysis and proactive management of networks, platforms, and critical application to meet Service Level Agreements (SLA) to ensure high uptime availability of systems
Responsible for tracking, communicating, documenting, and posting accurate network incidents and outage information when failures are detected and post updates as new information becomes available
Analysis, documenting, testing, and triaging network and server incidents. Working closely with other Subject Matter Experts (SME) and communicating outage details with Senior Management Team
Support Disaster Recovery/Continuity of Operations (DR/COOP) exercises, testing, and live incidents per policies and procedures
Identify IT Infrastructure systems problems, conduct diagnosis and document resolution details
Perform Production Control job batch processing duties using Control-M Application, identify system failures, test, modify, and or design jobs to resolve issues
Respond to scheduled and urgent unscheduled production impacting incidents and collaborate closely with other technical teams such as Network Engineers, Cyber Security, Software Engineers, Safety Resources, after-hours emergency support groups and customers
Provide first line of defense for Cyber Security threats
Author Technical Reports of outage incidents
Evaluate new solutions through research and collaboration and determine course of action for new technical initiatives
Responsible for incident escalation and coordination of resources to resolve issues in a timely manner to meet Service Level Agreement metrics
Maintain security and integrity controls
Prepare written technical documentation, training material, standards, and reports
Evaluate and recommend procurements of Windows or Appliance based hardware and software
Perform other duties as appropriate and assigned
Qualification
Required
BA/BS degree in Computer Science and two (2) years' related experience or equivalent combination of education and related work experience
Ability to pass a background and drug screening
Must have identification compliant with the Real ID Act at time of hire
Must be able to obtain Department of Energy access badge
Ability to work in a 24/7/365 environment and work rotating shifts
Ability to obtain a U.S. government security clearance (which requires U.S. Citizenship)
Demonstrated ability to manage multiple tasks simultaneously and effectively prioritize and execute tasks in a high-pressure environment
Possess the ability to resolve complex issues using third party diagnostic and monitoring tools, logs, graphs, and performance data to maintain the health and availability of the environment
Must be able to communicate technical information and product plans to all levels of staff and management
Good interpersonal skills: ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits a professional manner in dealing with others
Superior organizational, follow-up, and detail-oriented skills
Strong ability to analyze documents and categorize appropriately
Ability to maintain accurate records
Work independently, as well as on a team and with minimal supervision
Make decisions, solve problems, and exercise excellent judgment
Work well under pressure and independently prioritize workload, while working on multiple projects
Ability to research, organize and analyze technical information with particular attention to accuracy and detail
Excellent written and verbal communication skills; including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills
Proficient using Microsoft Office products, such as Word, Excel and PowerPoint, and industry-standard computer software and databases
High degree of sensitivity regarding confidential information
Investigate and analyze problems to identify root causes and ensure timely resolution, escalating as necessary depending on criticality
Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time
Visual and communications ability adequate to perform the essential functions of the job
Ability to kneel, bend and twist at the waist on an occasional basis
Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion
Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis
Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle
Preferred
CompTIA Security+ Certification
EC-Council Certified Ethical Hacker
Certified Information System Auditor (CISA)
Knowledge of Active Directory, ADFS, Group Policy Management
Benefits
Paid holidays
Paid time off
401k with employer match
Dental
Vision
Health insurance plans through the Federal Employee Health Benefits (FEHB) program
Life and disability benefits
Company
OSC Technical Solutions
At OSC Technical Solutions, we deliver secure, resilient, and mission-driven solutions across four core service areas: Software Engineering & PM We modernize legacy systems and develop custom software that enhances performance, streamlines operations, and supports enterprise-wide transformation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase