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Express Employment International · 2 days ago

Office Manager

Antigo, WI

Full-time

Onsite

Mid Level

$25/hr - $35/hr

Express Employment Professionals is a well-established plumbing contractor in Central Wisconsin seeking a reliable and organized Office Manager. The role involves taking ownership of daily office operations, managing service scheduling, and serving as a primary point of contact for clients while supporting a collaborative office environment.

Staffing & Recruiting

Responsibilities

Act independently within assigned responsibilities while supporting a collaborative, team-oriented office environment

Manage and improve the business’s information management and administrative systems

Serve as the primary point of contact for client phone calls and emails, providing cordial and professional customer interactions

Open and manage work requests, service jobs, and quotes (quotes are written by others)

Schedule and coordinate service calls and technician workloads

Call in Digger’s Hotline tickets as required

File and organize office documentation, including:

Receipts, invoices, payments, and client information

Scanned and electronic records

Enter checks and complete data entry tasks accurately

Coordinate routine office activities, including:

Preparing deposits

Making supplier payments

Assisting with weekly and monthly administrative tasks

Use QuickBooks and CRM/office management software to support daily operations

Assist the owner and manager/sales team with execution of daily tasks

Support special projects, organizational improvements, and administrative needs as they arise

Qualification

Office managementQuickBooksCRM softwareSchedulingCustomer serviceLeadershipOrganizational skills

Required

High school diploma or equivalent required

Leadership positions within an organization or leading a small team, Military leadership positions highly valued

Team-oriented, adaptable, and dependable

Highly organized, detail-oriented, and able to manage multiple priorities

Friendly, professional, and confident in customer-facing communication

Comfortable working in a small-town, close-knit environment

Willing to learn and grow — training is available

Preferred

QuickBooks experience preferred, but not mandatory

Transferable skills from office administration, scheduling, bookkeeping, or customer service are strongly valued

Benefits

Paid time off

Company

Express Employment International

Glassdoor3.8

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.

Founded in 1983