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TRIGO · 1 day ago

Bilingual Quality Resident Engineer / Automotive Liaison

Casa Grande,AZ,US

Full-time

Onsite

Mid Level

$22/hr - $24/hr

TRIGO Quality Solutions is seeking a Full-time Bilingual Quality Resident Engineer to serve as the customer's on-site representative in Casa Grande, AZ. The role involves ensuring customer satisfaction through technical support, issue resolution, and fostering strong relationships between the Intervention Site and the customer.

AerospaceAutomotiveProfessional ServicesRailroad

Responsibilities

Build strong, professional relationships with customers at the plant level

Act as the customer's representative, addressing production issues and building credibility through commitments

Maintain open communication between Intervention Site and the contracted customer

Provide regular updates on claim status and seek customer feedback

Monitor competitor activities and report to the TRIGO Resident Engineering Manager

Represent the contracted partner's interests and participate in customer meetings as needed

Coordinate on-site repairs/sorting with client approval

Analyze and resolve Site issues, informing plants for corrective action

Regularly audit customer product handling

Support prototypes, pre-serial builds, trials, launches, and engineering changes

Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner

Ensure customer satisfaction through technical support and quality issue resolution

Stay updated on technical, quality, and business topics through regular training and meetings

Address customer technical requirements and provide support

Suggest improvements to both Intervention Site and contracted customer

Any other duties as assigned

Qualification

TS-16949 requirementsBilingual (Spanish/English)Root Cause AnalysisProcess audits experienceInterpersonal relationshipsCommunication skillsProblem-solving abilitySelf-motivated

Required

Bi-lingual (Spanish/English)

Working familiarity of Intervention Site quality systems, including TS-16949 requirements

Problem-solving ability

Regular and predictable attendance

Ability to be/work on call as needed

Excellent Communication Skills, Both Written and Verbal

Strong in process and process controls

Identify and implements Standardized Work

Strong background in Root Cause Analysis and Corrective Action reporting

Experience in Read Across function

Process and Product audits experience

Shipping and Receiving knowledge

Strong personality able to give direction and lead teams

Preferred

Sequencing and of automotive parts

Tier 1 experience

Engineering degree or equivalent relevant experience

Company

TRIGO

QUALITY ALONG THE SUPPLY CHAIN Founded in 1997, TRIGO Group is a multinational company providing quality solutions for the automotive, aerospace and other transport industries.

Founded in 1997