Connect Pediatrics ยท 1 day ago
Client Service Supervisor
Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. The Client Service Supervisor supports all operational aspects of private duty nursing services, manages nurse-client relationships, and ensures compliance with regulations while fostering a collaborative environment.
Child CareHealth CareHome Health CareMedicalTherapeutics
Responsibilities
Supports all operations aspects of private duty nursing services to medically fragile children
Manage and foster nurse and client relationships
Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases
Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients
Execute recruitment strategies to attract, screen, and hire quality nurses
Counsel and provide support to field nurses
Establish a strong collaborative relationship between office personnel and field nurses
Collaborate with the clinical management team to help facilitate coordination of care
Ensure compliance with all federal, state, and local laws and regulations
Establish and cultivate relationships with clients
Qualification
Required
High school diploma; college preferred
Excellent written and verbal communication skills
Ability to handle multiple tasks simultaneously and meet deadlines
Excellent organizational and time management skills
Positive attitude and self-motivated
Preferred
Health care experience preferred
Being bilingual in Spanish is a plus