GetGo Café + Market · 17 hours ago
Customer Service Representative
Rochester, PA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15.50/hrGetGo Café + Market is seeking a Customer Service Representative to provide excellent customer service and maintain store operations. The role involves assisting customers, managing sales transactions, and ensuring the cleanliness and safety of the store.
Food and BeverageFuelRetail
Responsibilities
Provides prompt excellent customer service in a courteous, friendly and attentive manner
Greets customers as they enter the area and thanks customers as they leave
Gives assistance and offers suggestions or recommendations to the customer
Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc
Reports to work on time and follows the dress and appearance code
Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:
Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores
Inspects store facilities and equipment for safety, cleanliness, and proper working order
Notifies Store Manager of any equipment failure or maintenance/supply needs
Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries
Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly
Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
Controls merchandise, cash shortages, and other selling expenses
Assists in maintaining proper inventory levels and shift audits
Keeps accurate cash, sales and inventory control records and accounts for variances
Notifies the Store Manager of any sales, cash or inventory discrepancy
Follows Company and/or brand guidelines for product breakage or spoilage
Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
Keeps an accurate record of all shift and timekeeping paperwork
May take inventory of supplies and equipment
Attends job-related meetings (may be required to work irregular hours)
Provides regular and predicable onsite attendance
Performs other duties as assigned by the Store Manager
Qualification
Required
Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools
Ability to work as scheduled including arriving to work on time
Ability to communicate information and ideas so others will understand
Ability to perform essential duties and physical functions described below
Ability to work in the conditions described below
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to work alone
Preferred
High school diploma or GED preferred
Experience in retail sales preferred
Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
Company
GetGo Café + Market
GetGo Café + Market is an innovative approach to the classic convenience store experience. It is a sub-organization of Giant Eagle.
Founded in 1979
5001-10000 employees
H1B Sponsorship
GetGo Café + Market has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (18)
2023 (24)
2022 (10)
2021 (14)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-19Acquired
Leadership Team
Brooke Robertson
Human Resources Business Partner
Danica Meyers
Talent Acquisition Partner
Recent News
Canada NewsWire
2025-09-03
2025-07-18
Company data provided by crunchbase