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Castle Group · 1 week ago

Regional Administrative Assistant

US-FL-Orlando

Full-time

Onsite

Senior Level

5+ years exp

Castle Group is a company focused on property management and business operations. They are seeking a Regional Administrative Assistant to provide a variety of administrative support services, ensuring exceptional customer service and effective interdepartmental collaboration.

Real Estate

Responsibilities

Answers telephones promptly and assists with questions and concerns

Tracks and reports against regional compliance matters with feedback directly to team members

Assists with new manager onboarding and training as needed to ensure successful launch of new associates and LCAMs. Training Binder creation. This will include ensuring all new team members are set up correctly on systems

Prepare agendas, attends meetings, takes notes and follows up on action items as needed

Works with regional leadership on key projects, tracking progress and deadlines to ensure completion

May assist coordinating company events and meetings

Organize travel plans for team members and expense reporting

Review Credit Card reconciliation submissions and check requests for compliance before RD approval

Reviews receivable reports and assists Community Association Manager in forwarding collection packages to counsel

Create other binder and documents as requested

Qualification

Event managementProperty managementMicrosoft Office SuiteQuickbooksCustomer serviceTyping speedEmotional IntelligenceCommunication skillsOrganizational skillsInterpersonal skills

Required

High school diploma required

Minimum of 5 years of related experience serving a C-Class executive

Valid Driver's License required

LCAM required or attained within 6 months

Extensive knowledge of office administration, clerical procedures, and recordkeeping systems

Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations

Ability to lift 10Ibs

Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone

Ability to work in an upright standing or sitting position for long periods of time, minimum 75% of the day

Ability to communicate, receive and respond verbally and written in an understandable, professional manner

Ability to reach, grasp, lift, stoop and bend

Ability to quickly and easily navigate the property/building as required

Visual ability correctable to 20/20

Manual dexterity to input data into the computer

Must be able to work extended hours and weekends based on need

Must be able to respond to emergencies in a timely manner

May be required to travel long distances to different locations throughout the State of Florida to attend and execute overnight meetings such as the Mid-Year Executive Retreat and the Annual Retreat