VOX SOLUTIONS · 1 day ago
SMS Trading Account Manager
United States
Full-time
Remote
Senior Level
5+ years expVOX Solutions is a visionary company transforming communication and connection in the telecom sector. They are seeking an SMS Trading Account Manager to promote and sell their services while managing key accounts and driving sales growth through new business development and account management strategies.
Internet of ThingsMessagingVoIP
Responsibilities
Identify, approach and onboard new SMS aggregators and CPaaS providers in target regions and globally
Reach and engage high-level contacts with the key partners and assist with the implementation of the contracts for partners
Reactivate existing but under-utilized interconnections and signed / inactive partners
Qualify opportunities, negotiate commercial terms (rates, volumes, commitments), and secure mutually beneficial agreements
Take over and manage an assigned portfolio of already interconnected partners (e.g., major global aggregators, regional players)
Act as the primary commercial point of contact for your accounts: regular calls, QBRs, performance reviews, and escalation management
Monitor traffic, volumes, DLR performance, quality KPIs and profitability; propose routing / commercial optimizations
Build strategic account plans to increase the business across key destinations and MNOs
Own the Profit & Loss of your portfolio, update forecasts for volumes and gross margin, and work closely with Routing and Procurement to align buy and sell rate strategies, route quality and stability, and actions needed to protect or improve margin
Contribute to pricing proposals for new and existing routes, including adjustments when market conditions change
Share market feedback (pricing trends, competitor behavior, brand demands) with management and product/solution teams
Provide business inputs covering items such as price, quality of service, service features to message routing team
Align with Operations leadership on strategy for traffic collection on exclusive MNO agreements vs. wholesale trading business
Maintain clean documentation in CRM / internal tools: contacts, agreements, meeting notes, opportunities and risk flags
Qualification
Required
+5 years in SMS wholesale / trading / CPaaS in a commercial role (Account Manager, Business Development Manager, Carrier Manager, etc.)
Proven track record of bringing in new partners *and* growing existing accounts
Strong network with global/regional aggregators, CPaaS platforms and/or enterprise messaging buyers
Solid understanding of A2P SMS, SMS monetization, wholesale trading
Strong commercial expertise
Excellent relationship-building and stakeholder management skills, both externally and internally
Negotiation and influencing skills, comfortable handling complex commercial discussions
Benefits
Competitive compensation and benefits
Vacation and time-off packages
Stock options
Company
VOX SOLUTIONS
VOX Solutions provides end-to-end solutions in the area of A2P voice and messaging monetization.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alan Murphy
VP of Engineering
Recent News
TechAfrica News
2025-10-22
Company data provided by crunchbase