Operation Solutions Engineer jobs in United States
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Cisco · 1 day ago

Operation Solutions Engineer

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As a Solutions Engineer for the US Commercial East South Operation, you will focus on being a pre-sales field technical customer facing engineer, influencing strategic business outcomes through high customer intimacy and executive engagement.

Communications InfrastructureEnterprise SoftwareHardwareSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

As a Solutions Engineer for the US Commercial East South Operation (SECO), you will be focused on being a pre-sales field technical customer facing engineer influencing the most strategic and innovative parts of our business
You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs
This is a leadership role and is focused on business outcomes through bringing high customer intimacy, thought leadership, and executive engagement
Technical, trusted advisor to Commercial Account Teams, Customers, and Partners
Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals
Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events
Champion a culture of learning, coaching, and technical excellence
Develop Executive Relationships with our most strategic Accounts through trust, business acumen, and technical strategies
Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings
Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings
Help develop campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community
Ability to travel 50% of the time across the Operation, to customer briefings, etc
Innovation pilots and early field trials
Feedback loops from the field into development
Build and cultivate relationships with key BE stakeholders
Architecture messaging and enablement for Commercial audiences
Business growth balanced across the portfolio
Focus on security growth
Lead by aligning new solutions to our most strategic growth opportunities to drive business outcomes for our partners and customers
Competitive takeouts
Franchise wins
Trusted Executive Leadership relationships in our most strategic accounts

Qualification

Pre-sales solutions engineeringCisco portfolio expertiseStrategic sales cyclesCCNP CertifiedCustomer engagementBusiness acumenTechnical leadershipRelationship building

Required

5+ years industry experience, significant experience as pre-sales solutions engineer
Extensive experience with Cisco portfolio and competitive offerings
Proven track record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation

Preferred

CCNP Certified (CCIE/CCDE Preferred)

Benefits

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Performance-based Incentive Pay On Top Of Their Base Salary

Company

Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.

H1B Sponsorship

Cisco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)

Funding

Current Stage
Public Company
Total Funding
unknown
1990-02-13IPO

Leadership Team

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Chuck Robbins
Chair and CEO
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Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
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Company data provided by crunchbase