NEOGOV · 1 day ago
Registration Clerk/Office Assistant
Auburn, WA
Full-time
Onsite
Entry Level
$65K/yr - $80K/yr
1+ years expThe City of Auburn is home to over 80,000 residents and is seeking a dynamic Registration Clerk/Office Assistant for its Parks, Arts, & Recreation Department. This role involves performing routine clerical work, assisting the public with information about programs and services, and managing cash handling for department fees.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Courteously and effectively work with public officials, citizens, registrants, special populations participants, and other employees, both in person and over the phone
Greets customers as they arrive at the building
Assist the public with a wide variety of information pertaining to City and department programs, facilities, services and community activities
Act as a cashier for department program fees; reconciles funds
Take messages and complaints from citizens and the community in a polite and professional manner. Determine nature of message or complaint and, if it cannot be resolved by employee, refers to appropriate staff or department head
Develop, update and generate class rosters and mailing lists for Parks, Arts and Recreation programs
Be responsible for administration of the ACTIVENet database to schedule, record and process class and athletic programs
Qualification
Required
A high school diploma or equivalent
1 year of office support experience in customer/consumer based work environment
Customer service
General understanding of the recreation department/field
Experience with cash handling
Experience with program registration or facility bookings
Able to type and enter data accurately
Preferred
Vocational or college courses in computer and office skills
Cashiering experience
Benefits
Excellent medical, dental, and vision plans with employee premiums paid by the City
Employer contributions to the State Retirement System pension plans
12 days of paid vacation per year (prorated)
11 paid holidays per year
2 paid floating holidays of your choice per year
VEBA (tax-free health savings account)
Optional Flexible Spending benefit plan
Deferred Compensation plan options
Employee Wellness Program
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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