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Bloomin' Brands, Inc. · 23 hours ago

Fleming's Director of Training and Operations Excellence

Tampa, FL

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Bloomin' Brands, Inc. is seeking a Director of Training and Operations Excellence for Fleming’s Prime Steakhouse and Wine Bar. This role is responsible for strategic planning and implementation of training programs to improve sales, customer loyalty, and employee engagement.

Restaurants

Culture & Values

Responsibilities

Selects, trains, develops, and assesses individual and team performance, and provides clear and timely feedback

Identifies areas and priorities for individual and team improvement for coaching and developing specific skills

Recognize, nurture, reward, and mentor team talent

Leads strategic operational projects and collaborates with functional experts to ensure successful completion of projects from test to implementation

Creates and improves systems and processes to add value to the organization and support accomplishing long range plans

Develops training strategy, methodology and delivery medium (e-learning, classroom, blended learning) collaboratively, ensuring strategy and deliverables are aligned

Manages restaurant training programs and initiatives, and directly supports the successful design, development, implementation, maintenance, tracking, and promotion of educational programs, initiatives, materials, and tools to meet the learning needs of the organization

Meets budgetary guidelines. Evaluates the cost effectiveness and ROI of all strategic initiatives and training programs/materials

Responsible for engaging the field through effective, persuasive communication that is tailored to the audience and timed for success

Conducts training needs assessments by analyzing business data and trends to provide effective training solutions that address these needs and motivate learning

Exemplifies the Fleming’s Principles and Beliefs

Qualification

Training & DevelopmentOperational Training ManagementProgram Design PrinciplesSenior Management ExperienceProject ManagementRecognitionAnalytical SkillsMulti-taskingInclusive WorkplaceCollaboration

Required

3-5 years senior level management experience in hospitality industry

3-5 years of experience in Training & Development

Experience in managing and deploying processes, systems and operational training for a large, multi-unit audience

Familiarity with the methods and principles for designing programs to teach and train both groups and individuals, including the means of assessing the effects of training

Leads a highly collaborative team

Fosters the growth of others through recognition, constructive feedback, and development opportunities

Leverages experience and subject matter expertise to propose solutions to current and future challenges

Takes a forward-thinking approach to planning, developing, and leading initiatives that support restaurant teams and meet business objectives

Actively engages and amplifies diverse perspectives and models behaviors that promote an inclusive workplace

Navigates the social and political aspects of the organization and leverages relationships to move others to action

Understands that business needs and opportunities drive learning and talent development initiatives

Ability to effectively multi-task and manage multiple projects and deliverables

Excellent judgement and analytical skills as well as strong planning and execution skills

Company

Bloomin' Brands, Inc.

Glassdoor3.9

Since the first Outback Steakhouse opened, our family of brands has expanded to include Carrabba's Italian Grill, Bonefish Grill, and Fleming's Prime Steakhouse & Wine Bar.

Tampa, Florida, US

10001+ employees