Sorenson Communications · 23 hours ago
Account Manager
Houston, TX
Full-time
Onsite
Mid LevelSorenson Communications is a leading language services provider dedicated to enhancing accessibility and inclusion through communication solutions. They are seeking a caring, customer service-oriented Account Manager to promote the CaptionCall phone and service, generate leads, and manage Provider Accounts while adhering to compliance policies.
TelecommunicationsVoIP
Responsibilities
Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators
Manage a territory through in-person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence
Other duties as assigned
Qualification
Required
High School Diploma or GED
Provide excellent customer service
Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
Ability to work evenings and weekends as needed
Ability to drive and travel via air as needed
Ability to tailor to unique needs of individual healthcare professionals
Must be able to comfortably and clearly present to large and small groups
Must be able to adapt to various sales situations and environments
Must be reliable, organized and punctual
Must be able to work independently
Ability to effectively communicate in English through reading, writing, speaking and listening
Outside Sales or similar experience
Basic computer knowledge and experience
Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments
Preferred
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Company
Sorenson Communications
Sorenson Communications provideS the highest-quality communication products and services to all deaf and hard-of-hearing individuals.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paget Alves
Chairman & Chief Executive Officer
Maria Lensing
Global CIO and CTO
Recent News
thefastmode.com
2025-10-22
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