AAA Auto Club Enterprises ยท 19 hours ago
Technical Program Manager
AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Technical Program Manager to oversee the delivery of new programs and products on their digital channel. This role is responsible for ensuring compliance and successful delivery through the entire lifecycle of product development.
Insurance
Responsibilities
Maintain and govern guidelines and procedures for entire Product delivery lifecycle and ensuring adherence to internal and external audit and PCI regulations
Maintain and govern Delivery progress through development of delivery schedules and interim checkpoints to track progress and program health and financial viability
Promote and champion adoption of agile practices to increase quality of end product. Mentor and coach peers and product/engineering teams on best practices for safe, compliant, agile delivery
Work with leadership team to define program success criteria to measure program success in terms of value delivered and program costs
Responsible for monitoring digital delivery success through data metrics and analytics
Perform other duties and responsibilities as assigned or required
Makes decisions involving goal and resource allocation within business unit. Decisions are generally made independently. In the most complex situations, decisions are elevated to the executive level. Work is complex and requires broad understanding of the business as well as industry best practices in technology delivery
Qualification
Required
5-10 years Software delivery functions such as development, QA, product management, project management
Demonstrated capacity to understand complex systems and workflows. Ability to resolve issues independently and to problem-solve complex technical issues
Ability to independently deliver solutions within committed schedule milestones
Effective oral, written and presentation skills
Ability to determine how changes impact customers and other systems
Competency to utilize Company software, proficiency in Microsoft software applications and a willingness and aptitude to embrace new systems/technology as necessary
Preferred
Bachelors Equivalent combination of education and experience
Strong Knowledge of the Software Development Life Cycle and Agile methodologies, with experience managing agile software delivery
Strong knowledge of technical project management principles and multiple Agile practices (scrum, XP, Kanban, etc). CSM a strong plus
Experience managing mid-size to large programs, with customer facing responsibilities
Experience with Insurance systems is a strong plus
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.