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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 day ago

INVENTORY ANALYST (FULL TIME w/BENEFITS)

Jacksonville, FL

Full-time

Onsite

Entry Level

2+ years exp

Navy Exchange Service Command (NEXCOM) is seeking an Inventory Analyst to join their team. The Inventory Analyst is responsible for analyzing room inventory and managing exceeding inventory strategies to maximize hotel occupancy and optimize room availability.

Information Technology

Responsibilities

Monitors daily weekly and monthly occupancy and revenue trends across multiple NHG properties

Assists with the analysis of historical data booking patterns and market conditions to help forecast demand

Supports the implementation of room allocation and oversell strategies to optimize inventory and availability

Tracks minimum length of stay MLOS group reservations and high-demand periods across NHG properties

Monitors local events seasonal trends and economic factors that may impact occupancy

Prepares and presents analytical reports and inventory insights to support operational decisions

Collaborates with the Inventory Manager and hotel operations teams to maintain up-to-date availability and system accuracy

Provides input and support for group bookings and seasonal offerings

Coordinates with IT and system teams to resolve data or inventory-related issues

Maintains working knowledge of HMS CRS PMS and other reservation inventory systems

Assists with ensuring compliance with Personally Identifiable Information PII Payment Card Industry PCI and other NHG policies

Responds to inventory and reservation inquiries from internal teams in a timely and professional manner

Supports ongoing training for DoD RC associates and others as needed regarding availability processes and system updates

Works scheduled time in the call queue and assists during peak or emergency periods

Stays current on HUB updates policy changes and NHG directives related to inventory and guest service

Supports leadership in identifying areas for improvement in inventory management and guest experience

Performs additional duties as assigned in support of NHG Operations

Qualification

Inventory Management SystemsData AnalysisHospitality OperationsYield ManagementCustomer ServiceVerbal CommunicationWritten CommunicationCollaboration

Required

A total of 2 years consisting of the following GENERAL EXPERIENCE One 1 year of experience gained in hospitality hotel operations reservations or yield management or within the hospitality industry which enabled the applicant to gain a background in operational practices and the ability to exercise mature judgement and skill in dealing with others in person-to-person work relationships

SPECIALIZED EXPERIENCE One 1 year of specialized experience that provided knowledge of hotel motel or related service-industry operations. Such experience must demonstrate the ability to work with inventory or property management systems analyze booking data to support operational accuracy and a background in most of the following inventory balancing front office reservations and customer service

Experience must also reflect effective verbal and written communication skills and the ability to collaborate with cross-functional teams

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One 1 year of academic study above the high school level may be substituted for 1 year of general experience up to a maximum of a 4-year bachelors degree in hospitality Business Marketing or other related field for one 1 year of specialized experience

Benefits

Medical & Dental Insurance

Life Insurance

Short-Term and Long-Term Disability Insurance

Paid Annual & Sick Leave

Matching 401K Plan

Pension Plan

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

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The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees