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Netcraft · 1 day ago

Contracts Manager

Lehi, Utah, United States

Full-time

Hybrid

Mid Level

3+ years exp

Netcraft is the global leader in cybercrime detection and disruption, seeking a highly skilled Contracts Manager to communicate, negotiate, and influence contract terms. The role involves managing the full contract lifecycle, improving contract management efficiency, and collaborating with various internal teams.

Cyber SecurityFraud DetectionGovernmentOnline Portals

Comp. & Benefits

Responsibilities

Manage the full contract lifecycle for customer, vendor, and partner agreements—from intake through signature and storage

Review, draft, and negotiate a range of SaaS-related agreements, including:

Non-Disclosure Agreements

Master Subscription Agreements, order forms, renewals & amendments

Data processing addenda & security exhibits; and

Vendor agreements

Serve as the front line for contract requests: triage, prioritize, and route items appropriately (including escalations within Legal)

Contributing to the development and improvement of contract templates, model contract library and the efficiency of the legal contract management process

Maintain and enforce the company’s contracting policies and negotiation playbooks, ensuring consistency and compliance

Own contract repository hygiene (e.g., metadata, obligations tracking, renewal dates) and ensure proper document retention

Help implement and optimize CLM tools and e-signature processes

Undertake special assignments as required

Qualification

Contract managementSaaS contract conceptsLegal ops software/toolsTemplate buildingTeam buildingCommunication skillsAttention to detailLeadership skills

Required

3+ years of experience in contract management, commercial contracting, legal ops, or procurement—ideally in SaaS/software

Strong working knowledge of SaaS contract concepts: subscriptions, usage-based terms, SLAs, data protection, limitation of liability, indemnities, and auto-renewals

Proven ability to manage multiple deals simultaneously and meet deadlines in a fast-paced environment

Excellent written and verbal communication; comfortable working with executives and cross-functional teams

High attention to detail with strong judgment on risk vs. business practicality

Preferred

Bachelor's degree

Experience building templates, clause libraries, playbooks, or scaling contracting processes

Experience implementing legal ops software/tools (e.g. contract management database, e-sign tools, etc.)

Excellent communication, presentation, team building and leadership skills, with the ability to perform in a complex cross-functional business environment

Ability to interact professionally and effectively at all levels of the organization