NEOGOV · 1 day ago
Chief of Public Affairs
NEOGOV is seeking an experienced Chief of Public Affairs to lead the Public Affairs Division within the Harris County Tax Assessor-Collector’s Office. The role involves developing and executing a comprehensive public affairs strategy, overseeing communications and policy teams, and ensuring alignment with the office's goals and objectives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develop and implement a comprehensive public affairs strategy that integrates communications, policy development, and legislative priorities aligned with HCTO’s mission, strategic planning framework, and key performance measures
Serve as a senior advisor to the Tax Assessor-Collector and Chief of Staff on all matters related to public affairs, communications, messaging, policy positioning, building partnerships, and strategic outreach
Provide proactive and strategic counsel to senior leadership on public perception, messaging, crisis communications, and policy impacts
Ensure alignment between public messaging, policy recommendations, legislative strategy, and organizational performance goals
Anticipate emerging issues, opportunities, and risks and proactively adjust public affairs strategies accordingly
Work with senior leadership to identify and address public affairs needs and opportunities, ensuring proactive and responsive engagement with stakeholders
Monitor trends in public policy, media, and public opinion and routinely review and revise the office’s public affairs strategy to ensure the office’s positioning remains aligned, timely, and impactful
Lead, mentor, and manage a multidisciplinary public affairs team, ensuring high performance, alignment with strategic priorities, and effective team collaboration
Manage, develop, and inspire the public affairs team, providing mentorship, support, and professional development opportunities
Foster a collaborative and innovative environment that encourages creativity and aligns priorities, resources, and talent, and maximizes impact
Establish priorities, workflows, and performance standards to ensure high-quality output under tight deadlines
Develop, coordinate, and execute public affairs strategies to enhance branding, communications, marketing, outreach, and partnerships
Provide direction and guidance on the development and execution of a strategic communications plan for the office, which includes print and digital content (such as social media, website content, multimedia production, and newsletters), reports, public notices, and educational or informational materials
Oversee messaging and communications strategies that highlight the Tax Assessor-Collector's accomplishments, initiatives, and policy priorities across multiple platforms
Ensure communications strategies are timely, accurate, and responsive to the media, stakeholders, and the public
Maintain message discipline and coordination across internal and external partners
Oversee the development and maintenance of the office’s brand identity, ensuring consistent messaging and alignment with organizational values
Manage the Tax Assessor-Collector's presence in the public sphere, ensuring that all external communications enhance the office's reputation and mission
Proactively develop relationships with media outlets and oversee responses to media inquiries
Review and/or consult on press releases, talking points, media advisories, and other public-facing content that effectively communicate the office's initiatives and positions
Provide guidance and review to the Communications Team in preparing speeches, presentations, reports, and other materials that represent the office's work to the public and government entities
Prepare and coach tax office employees for interviews, press conferences, and public appearances
Lead crisis and rapid-response communications, ensuring timely, coordinated, transparent, effective, and accurate responses during sensitive situations
Identify opportunities to highlight the Tax Assessor-Collector's accomplishments and initiatives, ensuring positive media coverage and public awareness
Attend and represent the office at key community meetings, public hearings, and events
Review talking points, briefings, and presentations to enhance staff interactions with the public
Advise on public-facing events, including groundbreakings, ribbon-cuttings, and public forums, ensuring successful execution and effective communication
Oversee logistics and communications needs related to special events, ensuring all public events reflect the offices’ standards, messaging, and brand
Work with internal teams to coordinate outreach efforts that educate and engage the public on key office initiatives, policies, and services
Facilitate and enhance the office’s relationships, interactions, and coordination with other government stakeholders, such as court offices and other governmental agencies, offices, and departments
Manage and oversee the Policy Team in the identification, monitoring, and analyzing developments in local, state, and federal government that may affect the office’s operations, policies, and public perception
Advise the Tax Assessor-Collector and leadership on policy matters, legislative actions, and government relations strategies
Develop strategies for strengthening relationships with elected officials, government agencies, and community leaders to foster support for the office's priorities
Provide strategic insights into government affairs, ensuring that the office’s objectives align with broader public policy goals and initiatives
Collaborate with government relations, legal counsel, policy team, finance team, and senior leadership as needed
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Public Administration, Operations, Communications, Public Relations, Political Science, or a related field
A minimum of 8-10 years of experience in public affairs, communications, government relations, or a related field, with at least 5 years in a leadership role
Demonstrated ability to build and maintain strong relationships with stakeholders, including elected officials, government agencies, media, and community leaders
Proven experience in policy development, media relations, and communication, with a demonstrated ability to manage high-profile situations and maintain positive relationships under pressure
Proven skill in guiding, mentoring, and managing high-performing teams with an ability to foster a collaborative and results-driven environment
Expertise in developing and executing comprehensive public affairs strategies that are impactful and align with the office's overall strategic plan and organizational goals
Expertise in leading a team to develop and execute a comprehensive communications plan that effectively engages diverse audiences across multiple platforms
Strong understanding of the legislative process, government operations, policy development, and the ability to analyze and interpret legislative and regulatory issues impacting the office
Experience overseeing media relations functions and guiding teams to proactively engage with media, ensuring consistent messaging and strategic communications
Exceptional written and verbal communication skills, with the ability to create clear, compelling content for various audiences and deliver impactful presentations
Expertise in planning, coordinating, and managing multiple projects simultaneously, ensuring timely and successful completion
Expertise in developing, maintaining and enhancing an organization's brand identity through consistent, high-quality messaging and visual standards
Ability to navigate and lead through change while remaining flexible and effective under pressure; proactive, self-motivated, and mission driven
Preferred
Master's degree preferred
Experience working in or with government entities, especially in a public sector or public affairs capacity, is strongly preferred
More than 10 years of experience in public affairs, communications, government relations, or a related field
More than 5 years in a leadership role
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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