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Vynca · 1 day ago

Case Manager

Riverside County, CA

Full-time

Hybrid

Entry, Mid Level

$26/hr - $30/hr

2+ years exp

Vynca is dedicated to transforming care for individuals with complex needs. They are seeking a Lead Care Manager to serve as the primary point of contact for clients, coordinating health care benefits and facilitating access to care while promoting wellness and member empowerment.

Hospital & Health Care

Responsibilities

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports

Oversees the development of the client care plans and goal settings

Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services

Connect clients to other social services and supports that are needed

Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)

Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles

Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system

Evaluate client’s progress and update SMART goals

Provide mental health promotion

Arrange transportation (e.g., ACCESS)

Complete all documentation, including outcome measures within the timeframes established by the individual care plans

Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems

Complete monthly reporting to ensure program compliance

Attend training as assigned

Qualification

Care management experienceSocial determinantsMotivational InterviewingElectronic Medical Record (EMR)Bilingual (English/Spanish)General computer skillsGoogle WorkspaceMS OfficeCommunication skillsPositive interpersonal skills

Required

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations

Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends

Working knowledge of government and community resources related to social determinants of health

Clean driving record, valid driver's license, and reliable transportation

Excellent oral and written communication skills

Positive interpersonal skills required

Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet