Teak Isle Manufacturing · 8 hours ago
Assistant Office Manager
Orlando, FL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
5+ years expTeak Isle Manufacturing is seeking a driven, detail-oriented Assistant Office Manager to join their team. This role involves supporting daily office operations while learning to take over the Office Manager responsibilities, ensuring smooth customer operations and administrative processes.
ManufacturingMarine Technology
Responsibilities
Support and coordinate day-to-day activities of front office staff to ensure consistent, high-quality operations
Serve as a point of contact for client communications; handle inquiries, returns, and service escalations professionally
Oversee accounts payable and accounts receivable: supervise the bookkeeper; ensure timely, accurate billing, collections, vendor payments, and monthly reconciliation
Manage outbound logistics operations: oversee staff responsible for scheduling freight and coordinating all customer shipments
Work closely with the current Office Manager to learn and eventually assume core responsibilities, including:
Oversight of internal administrative processes
Customer account management
Office documentation and recordkeeping
Cross-departmental coordination with operations and production teams
Monitor active orders/projects to identify issues, risks, and opportunities early; align client expectations with internal capabilities
Ensure processes are followed and quality standards are met to support efficiency and profitability
Assist with onboarding, training, and day-to-day guidance of office staff as needed
Maintain organized office records and support compliance requirements
Develop a deep understanding of our ERP (Epicor) and related workflows; recommend and support continuous process improvements
Qualification
Required
5+ years in office administration, customer service leadership, or operations coordination (manufacturing environment preferred)
Strong proficiency in Microsoft Office with excellent Excel skills (lookups, pivot tables, data cleanup)
Excellent verbal and written communication skills; able to build strong relationships internally and externally
Highly organized and detail-oriented; able to prioritize, multitask, and meet deadlines in a fast-paced environment
Demonstrated initiative and ability to work with minimal supervision
High integrity and discretion handling sensitive financial information (AP/AR)
Preferred
ERP experience preferred; Epicor familiarity is a plus
Company
Teak Isle Manufacturing
Teak Isle Manufacturing is the trusted source for CNC-cut OEM plastic and wood component parts for over 200 boat builders.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase