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Builders Capital · 1 day ago

Transaction Coordinator, Rental Lending

Cleveland, Ohio, United States

Full-time

Hybrid

New Grad, Entry Level

Casa Lending is the leading lender enabling professional real estate investors to take their business to the next level. As a Transaction Coordinator, you will play a critical role in facilitating the mortgage process, acting as the primary point of contact for both external and internal stakeholders and ensuring a smooth transition from loan origination to funding.

ConsultingFinancial ServicesReal EstateReal Estate Investment

Responsibilities

Oversee and organize all documentation throughout the loan process, ensuring timely receipt, accuracy, and completeness of all necessary forms, disclosures, and borrower documentation upon receiving a new loan application

Serve as the primary point of contact for borrowers/brokers/loan officers, providing updates and responding to inquiries throughout the loan process. Conduct outreach to obtain any missing documentation or information required for loan approval

Facilitate the ordering of required third-party documentation, such as appraisals, title work, insurance, and flood certificates. Track and manage the status of these documents, ensuring timely delivery to support underwriting requirements

Work closely with underwriters to ensure all aspects of the loan application are complete, accurate, and compliant with company policies. Provide underwriting with all required documentation for analysis and decision-making

Collaborate with borrowers, brokers, and loan officers to gather additional information or documentation needed to clear any open conditions identified by the underwriter. Ensure all conditions are satisfied for loan approval

Arrange and confirm loan closings with all relevant parties, including title companies, closing attorneys, and borrowers. Ensure all documentation is prepared and distributed accurately before the scheduled closing date

Keep all stakeholders informed of the loan's funding status, providing clear communication when the loan has funded and on any subsequent steps required to finalize the transaction

Keep detailed and accurate records of each loan’s progress and update internal and external stakeholders regularly to ensure transparency throughout the process

Contribute to the development of new procedures and process improvements by leveraging feedback and data to enhance efficiency and accuracy in loan processing

Engage in regular meetings and brainstorming sessions to identify pain points, inefficiencies, and opportunities for process innovation within the new division

Track key performance indicators (KPIs) related to loan processing, identify trends, and recommend changes to improve turnaround times and customer satisfaction

Qualification

Loan documentation managementCustomer serviceCommunication skillsUnderwriting collaborationProcess improvementKPI trackingDetail-orientedTeam collaboration

Required

Keep all stakeholders informed of the loan's funding status, providing clear communication when the loan has funded and on any subsequent steps required to finalize the transaction

Keep detailed and accurate records of each loan's progress and update internal and external stakeholders regularly to ensure transparency throughout the process

Contribute to the development of new procedures and process improvements by leveraging feedback and data to enhance efficiency and accuracy in loan processing

Engage in regular meetings and brainstorming sessions to identify pain points, inefficiencies, and opportunities for process innovation within the new division

Track key performance indicators (KPIs) related to loan processing, identify trends, and recommend changes to improve turnaround times and customer satisfaction