Eaton DC · 23 hours ago
Director of Travel Industry Sales- The Langham Pasadena
Langham Hospitality Group is a subsidiary of Great Eagle Holdings, operating a collection of luxury hotels. The Director of Travel Industry Sales is responsible for driving revenue through the development of relationships with high-end travel advisors and luxury clientele, focusing on positioning the hotel as a preferred destination in the luxury market.
Hospitality
Responsibilities
Develop and execute a comprehensive luxury leisure sales strategy to achieve and exceed revenue, ADR, and market share goals
Build, manage, and grow relationships with luxury travel advisors, consortia (e.g., Virtuoso, Signature, AMEX FHR), wholesale partners, and select tour operators
Act as the primary ambassador of the hotel to the luxury leisure market, representing the property at international and domestic sales calls, roadshows, trade shows, and industry events
Negotiate preferred partnerships, contracts, and promotional agreements that align with brand positioning and profitability objectives
Collaborate closely with Marketing, Revenue Management, and Operations to ensure seamless execution of sales strategies and exceptional guest experiences
Maintain accurate account management, forecasting, and reporting using CRM and sales tracking tools
Host and coordinate familiarization trips, site inspections, and VIP client visits
Monitor competitive landscape and adjust strategies to maintain the hotel’s competitive advantage in the luxury segment
Uphold brand standards and ensure all sales activities reflect the hotel’s luxury positioning and service culture
Qualification
Required
5–8 years of progressive sales experience in luxury hospitality, with a strong emphasis on leisure sales
Proven track record of success within the luxury travel advisor and consortia ecosystem
Strong understanding of luxury guest expectations, experiential travel, and personalized service
Exceptional communication, presentation, and negotiation skills
Ability to travel extensively, both domestically and internationally, as required
Proficiency with CRM systems, sales analytics, and Microsoft Office Suite
Preferred
Established network of luxury travel industry contacts preferred
Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred
Company
Eaton DC
EVOLUTION OF HOSPITALITY.
Funding
Current Stage
Growth StageCompany data provided by crunchbase