Airwallex · 1 day ago
Director, Global Internal Communications
US - San Francisco
Full-time
Hybrid
Director/Executive
$240K/yr - $260K/yr
15+ years expAirwallex is a unified payments and financial platform for global businesses, and they are seeking a Director of Global Internal Communications. This role involves engaging and activating the employee community through effective communication strategies while working closely with the global leadership team and enhancing internal communication processes during a period of rapid expansion.
FinanceFinancial ServicesFinTechPayments
Responsibilities
Lead and implement a refreshed global employee communications and engagement strategy
Leverage strategic communications to help employees understand what it means to be part of the Airwallex team, providing clarity on our values and operating principles as teams and individuals. This includes our customer-centric operations as well as the employee proposition for total rewards, career development, and culture
Craft communications strategies and tactics that align employees consistently with where we are going, how we will get there, and what it means for them
Optimize our internal communications channels, and determine a channel plan that accounts for our hybrid and geographically distributed workforce
Diversify our internal spokesperson bench and leverage a variety of voices consistently
Leverage our matrixed org structure to cascade and penetrate messaging across, up, and down the organization
Cross-collaborate with global, regional, and functional leadership teams
Measure impact and recalibrate strategy to ensure we are meeting business needs
Contribute to and work with the Corporate Affairs team to build meaningful internal amplification of external communications to build Airwallex employee pride in our brand and business
Proactively initiate campaigns, including media placements and conference keynote opportunities, to position Airwallex as a thought leader in tech and business. Partner deeply with marketing and sales colleagues for media and conference opportunities
Provide counsel as a trusted advisor to the global leadership team, help assess reputational risk matters, and handle sensitive and crisis communication pertaining to internal issues as needed
Qualification
Required
At least 15 years of experience, including experience with late-stage technology companies with globally distributed workforces and management teams
Solid domain knowledge in employee communications
Direct experience working with management teams to scale employee communications and engagement alongside rapid organizational growth
The ability to successfully create engaging and informative creative content to foster employee engagement and strengthen company culture
Experience partnering with employer brand teams to convert internal engagement into external advocacy
Understanding of leading and emerging employee communications/engagement tools and platforms
Proven track record and ability to deliver tangible outcomes
Exceptional written and verbal communication skills and strong executive presence
Strong management skills and proven ability to influence and collaborate across functions
Experience working across international markets with a culturally diverse team
Understanding of different markets and cultural nuances between Australia, China, the rest of Asia, Europe, and the Americas
Proven consensus-building and interpersonal skills
Comfort with ambiguity and the ability to problem solve, test, and learn
The resilience to try and try again
Ability to move in a fast-paced environment, highly adaptable, able to reprioritize and change gears quickly
Company
Airwallex
Airwallex is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools.
1001-5000 employees
H1B Sponsorship
Airwallex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$1.53BKey Investors
AdditionSquare Peg CapitalLone Pine Capital
2025-12-08Series G· $330M
2025-05-21Series F· $150M
2025-05-21Secondary Market· $150M
Leadership Team
Jack Zhang
Co-Founder & CEO
Jacob Dai
Co-Founder & CTO
Recent News
2026-01-11
Mobile World Live
2026-01-06
2026-01-06
Company data provided by crunchbase