Denver Health · 1 week ago
Analyst II, EPIC Applications OpTime ***Must live or relocate to Colorado***
Denver, CO
Full-time
Onsite
Entry Level
$77K/yr - $120K/yr
1+ years expDenver Health is an integrated, high-quality academic health care system that includes a Level I Trauma Center and numerous health facilities. They are seeking a motivated Analyst II, EPIC Applications OpTime to support and enhance Epic application software, focusing on analysis, design, implementation, and user support. The role involves collaborating with end users, managing projects, and ensuring effective communication with stakeholders.
Health CareHospitalMedical
Responsibilities
Plans and organizes time effectively
Partners with Epic end users to identify needs, opportunities, weaknesses, and issues to provide solutions and improvements. Which may include attending site visits, validation sessions, and other integrated sessions
Participates and guides the phases of system changes, including design, build, testing, documentation and education
Complies with department processes for change management and risk mitigation. Using tools such as Epic Content Management, Data Courier, and other department tools
Communicates with team, stakeholders and vendors to discuss the status of issues, trends, deliverables, end-user concerns, and anticipated milestones. Provides feedback to vendors on existing functionality and desired new / modified functionality to enhance overall system capabilities
Maintains and reviews the status of projects and escalates issues and risks on an ongoing basis with leadership
Follows standard work for documentation of all solutions ensuring consistent deliverable and reusable solutions
Actively reviews and responds to vendor, enterprise, and team correspondence
Makes use of IT and enterprise problem/request tracking tools. Keeps current documentation on all assigned tasks. Completes work status and time allocation documentation as required
Work with training staff to ensure documentation and training materials are in line with delivered solutions
Makes formal and informal presentations to leadership and end users both orally and in writing
Participates in Epic team integrated workgroup(s)
Provide primary support to Epic end-users
Break/fix support
Identify reoccurring issues or weaknesses, and proactively document solutions to expedite issue resolution
Standing maintenance tasks such as, managing and acting on error reports, work queues, and other notifications
Follow established processes to complete service requests
Leads or participates in the evaluation, solution analysis, prioritization, and delivery of changes to existing system or workflows. Evaluates and presents feasibility, effort and timelines required to complete customer requests
Create and execute project plans - defining deliverables, developing and managing schedule, task identification and ownership, and overall status tracking
Maintains regular communication with project team members and leadership as role dictates
Qualification
Required
Must live or relocate to Colorado
Epic certified or proficient individual
One-year of Epic application support experience required
In lieu of an Associate's degree, HS/GED and four (4) years Epic application support experience required
Ability to adapt and excel in an evolving technical environment; identifies and validates the appropriate solution to meet various needs
Understands the Epic system capabilities, and limitations in supporting various workflow and process requirements of the enterprise
Demonstrates strong ability to identify, analyze, and solve problems
Communicates in a way that builds relationships and fosters collaborative work
Displays high level of initiative, including the ability and willingness to take ownership of work
Exceptional organizational skills with an ability to handle multiple efforts of varying priority
Ability to work both independently and as part of a team to accomplish goals
Supports Denver Health's mission, values, and vision of growing alongside the community to become a complete health care system
Intermediate skills in Microsoft office suite
Associate's Degree required
Preferred
Epic build experience preferred
Benefits
Outstanding benefits including up to 27 paid days off per year
Immediate retirement plan employer contribution up to 9.5%
Generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Company
Denver Health
Denver Health is a health care organization providing level one care for all, regardless of ability to pay.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Leticia Leyva
Administrative Director. CEO's Office
Ansar Hassan
Interim CFO / Senior Finance Director
Recent News
2025-10-09
Seattle TechFlash
2025-09-12
Company data provided by crunchbase