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Jewish Board of Family and Children's Services · 22 hours ago

Administrative Assistant

Brooklyn, NY

Full-time

Onsite

Entry Level

2+ years exp

The Jewish Board of Family and Children's Services provides compassionate behavioral health services to individuals and families. They are seeking an Administrative Assistant to support program operations through various administrative tasks, including data entry, communication with departments, and assisting clients with their needs.

AssociationHealth CareMental Health

Responsibilities

Enter admissions, discharges and transfers into Netsmart

Enter and maintain client demographic, diagnostic, diagnosis and insurance information in Netsmart and CAIRS

Assist in data entry and running reports in CAIRS, Tableau and Netsmart systems

Communicate with the Netsmart Department and the Accounts Receivable Department as needed

Assist with solving problems related to insurance and billing, working closely with program and central office staff

Maintain organized billing and work files

Answer calls; take accurate messages and route calls. Take accurate, detailed messages where necessary

Provide basic clerical coverage including photocopying, faxing, scanning, shredding, etc

Meet and greet participants and site visitors and manage activity area

Assist with the distribution of Medicaid transportation cards/money

Assist with coordinating MAS Transportation for clients as needed

Enter data into NYS PTAR data base

Maintain participant attendance sign-in sheets

Ensure that there is a sufficient supply high quality copies of all program forms available for use

Prepare intake packets for new participant admission

Scan documents into the EMR

Ensure that copy machines are stocked with paper; report any malfunctions to office manager/supervisor/program director

Assist director and office manager with administrative projects as needed

In collaboration with PROS team responsible for providing guidance and support to participants in the PROS activity room

Print participant schedules as needed

Assist participants to understand and follow their PROS schedules

Function as part of the PROS team, collaborating with all PROS staff

Participate in staff meetings, trainings and supervision

Other duties as assigned

Qualification

NetsmartCAIRSExcelData entryCommunicationAttention to detailTeam collaboration

Required

High School Diploma and two years of experience working with adults living with mental illness or a BA or BSW Degree and some experience in a community or social service program in a secretarial/administrative assistant capacity

Experience working with clients with severe mental illness and substance use

Experience working as part of an interdisciplinary team

Knowledge of PC software (specifically office automation products) including Excel spreadsheets

Strong attention to detail

Ability to communicate effectively

The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs

Manual dexterity and hand-eye coordination to travel independently using public transportation