Cisco · 21 hours ago
AI Operations Engineer - C3
Cisco is a leading technology company revolutionizing how data and infrastructure connect in the AI era. They are seeking an AI Operations Engineer to define the vision for their observability platform and collaborate with various teams to enhance their AI-powered offerings.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Deliver 100% coverage of distributed tracing in partnership with the software development teams, ensuring that all services are instrumented in the most optimal way
Own a set of libraries, process documents, and design patterns that enable rapid adoption of OpenTelemetry within our Go and Python applications
Drive best practices across all aspects of the platform, including cardinality management, logging standards, and ensuring what’s most useful is monitored
Operate the Observability platform components, such as our Splunk Platform and Splunk Observability offerings, OTEL collectors, and other telemetry pipelines
Drive an agentic observability outcome, where agents are able to create insights around the health of our observability and deliver distilled information even more rapidly than traditional dashboards and alerts
Qualification
Required
Bachelors +7 years working in a platform services or DevOps role, with specific ownership of observability
Expertise in Splunk Cloud and Splunk Observability. You've used Splunk Cloud for logging and Splunk Observability for metrics and traces
Understanding of distributed tracing concepts and implementation. You know that good tracing starts with ensuring all services are instrumented, but also know that there's a balance to tracing everything
Hands-on coding with Python and/or Golang. While the job won't be writing code all day, there are libraries, implementations, and other code to be written to make our platform robust
Passionate about AI-assisted development. You'll be using a wide array of AI assistants, coding tools, and agentic approaches to developing and maintain the platform, so come ready to multiply your outcomes with these tools
Preferred
Driven large scale (100+ microservices) distributed tracing initiatives across an organization
Experience with using AI Agents to continually refine observability outcomes
Understanding of LLM Observability, particularly OpenAI, Bedrock, and other major providers
Deep understanding of AWS and its various services
Benefits
Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
Annual bonuses
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
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