LanceSoft, Inc. ยท 21 hours ago
Office/Administration - Customer Service Support Lv1
WAYZATA, MN
Full-time
Onsite
Entry Level
1+ years expLanceSoft, Inc. is seeking a Customer Service Support Lv1. The role involves managing incoming and outgoing mail for a US Government Client, ensuring timely delivery and accurate record-keeping of mail and packages.
Information Technology
Responsibilities
Record & sort incoming US Government Client mail / inter-office domestic & international mail by department mailstops & locations
Process outbound US Government Client mail on Client postal equipment. Knowledge of specialty mail requirements
Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled
Collect outgoing mail. Operates Client mail inserting equipment to process daily invoices and on-demand projects
Assists with fulfillment projects as needed including manual assembly, labeling etc
Look up recipient information on website for mail & packages that are insufficiently addressed
Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists
Sort, Look Up, deliver and post mail
Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
Operate Client mail inserting machine
Manage customer inquiries regarding mail and shipping services
Any other duties as assigned
Qualification
Required
High school diploma or equivalent
1-2 years experience in mail & delivery services
Basic PC knowledge...Microsoft Outlook, Word & Excel
Ability to lift up to 35 lbs
Effective verbal and written communication skills
Preferred
1-2 years of dock experience
Electric Hand Jack / Forklift experience
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase