InStride · 20 hours ago
Sr. IT Engineer
Los Angeles, CA
Full-time
Hybrid
Senior Level
$80K/yr - $110K/yr
5+ years expInStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. The Senior IT Engineer will be responsible for improving, scaling, and maintaining InStride’s technology ecosystem across identity, endpoints, SaaS applications, and integrations, while ensuring systems are stable, secure, and aligned with business needs.
Continuing EducationE-LearningEdTechEducationHigher Education
Responsibilities
Administer Okta, including SSO configurations, provisioning workflows, app integrations, and security controls
Create a seamless and stress-free Day 1 experience for new employees by ensuring all accounts, devices, and access are fully prepared, tested, and ready before their start date
Manage macOS and Microsoft fleet lifecycle through Kandji, InTune, or equivalent MDM: enrollment, compliance, profiles, patching, security baselines
Support AWS identity and access management by maintaining IAM roles, policies, and secure access configurations across multi-account environments
Maintain a consistent and secure identity posture across systems and environments
Demonstrate proficiency with Jira Service Management and collaborate closely with the IT Engineer to ensure requests are triaged efficiently, SLAs are met, and overall service quality remains high
Troubleshoot and resolve complex issues across identity, endpoints, SaaS apps, integrations, and networks
Partner cross-functionally to evaluate requests, understand requirements, and deliver scalable solutions
Improve and simplify IT operations by designing, implementing, and maintaining scalable automations that reduce manual effort, eliminate friction, and enhance overall operational efficiency
Collaborate with Security to strengthen system posture and maintain compliance alignment
Support integration design across corporate systems to improve data quality, workflows, and user experience
Help maintain a strong remote-first culture by ensuring clear communication, enabling seamless virtual collaboration, and designing IT processes that support distributed employees with consistent, high-quality experiences
Improve IT team efficiency by creating playbooks, standardizing processes, and documenting best practices
Collaborate with internal teams to explore and implement innovative technology solutions, including AI-driven agents and automation tools, that enhance productivity, streamline processes, and support a high-performing remote-first culture
Qualification
Required
5+ years of IT experience, with at least 3+ years operating in a SaaS-first environment
Deep experience managing and troubleshooting macOS and Windows OS and identity-centric ecosystems
Strong understanding of how systems interact and how identity flows across tools
Experience creating configuration profiles, CIS security baselines, and Apple MDM workflows
Proficiency in administering Okta, including SSO, provisioning, security policies, and Workflows
Familiarity with AWS Identity and Access Management (IAM), including roles, policies, and secure access workflows
Proven ability to document and translate complex technical requirements into actionable work
Experience managing complex IT projects and initiatives across teams
Excellent communication and interpersonal skills, with the ability to engage partners at all levels
Strategic thinker who aligns technical decisions with business objectives
A collaborator who builds effective cross-functional relationships and contributes to team culture
Comfortable working through ambiguity and designing solutions that scale
Preferred
SaaS First IT Expertise: Experience supporting and scaling cloud-based corporate environments. You understand identity flows, automation patterns, integration points, and how to troubleshoot issues across a distributed, modern SaaS ecosystem
macOS Administration + Modern Apple MDM: Hands-on experience managing macOS devices at scale through an Apple-focused MDM such as Kandji or Jamf. You have expertise with bash scripts, enrollment workflows, configuration profiles, security baselines, and lifecycle management
Okta Administration + SSO/SCIM Integrations: Operational experience administering Okta as the identity backbone of an organization. You know how to configure OIDC/SAML apps, understand Role-Based Access Control (RBAC), implement SCIM provisioning with modern RBAC practices, maintain identity/security policies, and build lifecycle automations with Okta Workflows
AWS Identity & Access Management (IAM): Experience managing identity and access across AWS environments, including IAM roles, policies, permission boundaries, and multi-account access patterns. Ability to partner with Security and Engineering to maintain secure, scalable access models
Cross-System Troubleshooting & Solutioning: Ability to diagnose and resolve issues across identity, endpoints, SaaS applications, integrations, and networks. You think in systems, break down complex problems into clear steps, and collaborate cross-functionally to deliver scalable, long-term solutions
Clear Communication & Business Acumen: Strong ability to understand business needs, articulate technical considerations, evaluate options, and communicate recommendations clearly across departments
Project Management and Execution: Designs strong project plans, effectively mobilizes colleagues across teams, and ensures the work is completed on time and to a high standard
Benefits
401(k) plan with company match
Flexible vacation policy
Paid family leave
Best-in-class health care benefits
2,800+ online certificate and degree programs through our Step Forward program
Company
InStride
The premier global provider of strategic enterprise education programs.
51-200 employees
H1B Sponsorship
InStride has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (4)
2022 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Craig Maloney
Chief Executive Officer
Recent News
2025-10-24
InStride
2025-10-17
Company data provided by crunchbase