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Sono Bello · 4 days ago

Consult Experience Specialist

Gulfport, Mississippi, United States

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $57K/yr

Sono Bello is America's top cosmetic surgery specialist, seeking a dynamic Consult Experience Specialist (CES) with a passion for aesthetics to join their team. This role focuses on ensuring an exceptional patient experience from start to finish, requiring strong customer service skills and the ability to thrive in a fast-paced environment.

CosmeticsHealth CareMedical

Responsibilities

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office

Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor

Support Sales Consultants by facilitating consultations and assisting with administrative tasks

Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits

Collaborate with team members to identify patient success stories for online endorsements

Assist with patient inquiries and follow-ups, both pre- and post-operative

Support cross-selling of additional services by preparing quotes and consent forms, as needed

Qualification

Customer service experienceCommunication skillsMicrosoft Office proficiencyMedical terminology knowledgeMultitasking abilityProfessional demeanor

Required

High school diploma or equivalent

Experience in customer service or front-desk roles, ideally in medical or aesthetic settings

Excellent verbal and written communication skills with strong interpersonal abilities

Ability to multitask and prioritize effectively in a fast-paced environment

Proficiency with computer systems and software, including Microsoft Office

Professional demeanor and commitment to providing exceptional client experience

Preferred

bachelor's degree

Knowledge of medical terminology and procedures

Benefits

Incentives

Equity

Health coverage

401(k) matching

Paid time off

Parental leave

Medical

Dental

Vision

Life Insurance

401K

EAP

PTO

Paid Holidays

Company

Sono Bello

Sono Bello is a medical practice specializing in laser liposuction and body contouring services.

Founded in 2012

Bellevue, Washington, USA

1001-5000 employees

http://sonobello.com

Funding

Current Stage

Late Stage

Total Funding

$611M

Key Investors

Alaris Equity Partners

2023-02-14Private Equity· $546M

2022-03-11Private Equity· $65M

Leadership Team

Tom Barr

President & CEO

Stephen A. Keller

Chief Financial Officer

Recent News

News-Medical.Net

After outpatient cosmetic surgery, they wound up in the hospital or alone at a recovery house

2025-12-24

Media Post

Dentsu X To Handle Digital Media For Sono Bello

2025-12-11

News-Medical.Net

Doctors with troubled pasts are performing cosmetic surgeries tied to crippling pain and injury

2025-09-30

Company data provided by crunchbase