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Joyce Windows, Sunrooms & Baths · 5 days ago

Inside Sales & Appointment Specialist

Berea, Ohio, United States

Full-time

Onsite

New Grad, Entry Level

$15/hr - $30/hr

Joyce Factory Direct is an industry leader in home remodeling, specializing in sunrooms, windows, baths, and doors. They are seeking an enthusiastic Inside Sales & Appointment Specialist to engage with customers who have shown interest in their products, proactively contact warm leads, and set qualified appointments for the In-Home Sales team.

Home ImprovementManufacturingSalesWood Processing

Comp. & Benefits

Responsibilities

Make daily outbound calls to warm leads who have requested information

Engage customers in a professional, friendly, and consultative manner

Educate homeowners on Joyce products, services, and value propositions

Qualify customer needs to ensure Joyce is the right fit

Schedule high-quality in-home consultation appointments for the field sales team

Confirm and follow up on appointments to support show rates

Handle inbound calls and customer inquiries with confidence and accuracy

Accurately document call activity and outcomes in internal systems

Meet or exceed daily and weekly activity and appointment-setting goals

Qualification

Customer service experienceVerbal communicationActive listeningSales experienceOutgoing personalityMotivation in fast-paced environmentGoal-oriented mindset

Required

Strong verbal communication and active listening skills

A confident, outgoing personality and comfort initiating conversations

Goal-oriented mindset with a desire to earn commission

Reliable transportation to and from work

Flexibility to work evenings and weekends based on business needs

Ability to stay motivated in a fast-paced environment

Preferred

Previous experience in customer service, retail, hospitality, or high-volume call environments

Benefits

Health, Dental, and Vision Insurance

401(k) with a 25% uncapped company match

Flexible scheduling with control over your calendar

Employee discounts on home improvement services

Employee Referral Bonus Program

Company

Joyce Windows, Sunrooms & Baths

Joyce Windows, Sunrooms & Baths - America's Factory Direct Home Improvement Company - has been improving homes for over 65 years! It all began in a family garage in Old Brooklyn, Ohio in 1955.

Founded in 1955