Analyst 2, Sales Compensation jobs in United States
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hackajob · 1 week ago

Analyst 2, Sales Compensation

Hackajob is collaborating with Comcast to connect them with exceptional tech professionals for this role. The Analyst 2, Sales Compensation will be responsible for analyzing and designing business processes that enhance operations and customer experience, working with cross-functional teams to address current challenges and define future processes.

Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware

Responsibilities

Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance and Legal
Develops scalable processes to support and benefit the Company's architecture vision
Deconstructs technical concepts and metrics to facilitate process development
Helps to define success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics
Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses and solution recommendations
Develops repeatable and thus scalable, plans and processes in order to speed time to market and improve operational efficiency
Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment
Diagnoses, corrects and documents issues, risks and problems using Quality Assurance (QA) practices
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned

Qualification

Customer Experience (CX)Microsoft ExcelCustomer Service OperationsProcess developmentCross-functional collaboration

Required

Bachelor's Degree
2-5 Years of Relevant Work Experience
Customer Experience (CX)
Microsoft Excel
Customer Service Operations

Preferred

Some combination of coursework and experience
Extensive related professional experience

Benefits

Best-in-class Benefits

Company

hackajob

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The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.

Funding

Current Stage
Growth Stage
Total Funding
$33M
Key Investors
Volition CapitalDowning VenturesTechstars
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M

Leadership Team

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Mark Chaffey
CEO
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Phil Kell
VP - Marketplace
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Company data provided by crunchbase